Finance Systems Administrator - Netsuite

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

 

About the department

Cloudflare’s CIO organization has an Enterprise Applications Team that operates our enterprise systems end-to-end, providing process cohesiveness across the functional areas. This enables our Cloudflare internal teams to operate efficiently and enable our customers and partners to do business with us. 

Within the Enterprise Applications Team is a Finance & Legal  team whose main responsibility is to manage our Finance and Legal platforms in addition to other platforms that support our financial/ legal functional areas.  

About the role

Cloudflare is looking for an Enterprise IT Admin to help us enhance/support our core Revenue, ERP and P2P systems, as well as peripheral financial systems. In this role you will be supporting the daily inflow of IT Jira tickets and work on resolving them in a timely manner as per SLA defined. Work on Small/Medium size projects for any new features integrations, new sku creation, configuring our  financial systems, integrations to NetSuite. The ideal candidate should have a solid analytical mindset, excellent interpersonal communications, diligent time management skills, be team-oriented and have a strong work ethic. This role will assist other core business systems analysts/architects across IT for operational  and business as usual day to day support..

We have 4 roles open for this that will support different platforms based on expertise - NetSuite, Coupa, Concur, Revpro etc

What you'll do

• Understand business requirements that span across Order to Cash, Record to Report areas and translate them to technical requirements

• Deliver functional and technical specifications that include functional hierarchy, workflow, business rules, interface design and definitions, outstanding issues, data analysis, and data mapping to business users and development staff

• Deliver high level estimates to design, develop and deploy functionality

• Develop and unit test the features

• Conduct gap analysis between application and stated customer requirements and collaborate with the team to estimate project impact.

• Facilitate and perform Build vs Buy analysis for new tools or new feature requests on existing applications

• Work with business and Platform Support teams to communicate, verify, and test the desired functionality changes.
• Work on 

• Work with internal business users to demonstrate the changes to the system and ensure all relevant business needs are addressed.

• Manage multiple competing priorities through effective organization and communication.
• Working on platforms to build new requirements, troubleshoot issues during month end close.

Examples of desirable skills, knowledge and experience

• 3+ years of IT Support for platforms Zuora Revenue, NetSuite system (SuiteScript), Concur Highradius, Coupa, Avalara working experience in complex environments with multiple integrations. Any additional system knowledge is positive.

• High motivation: be self-starter, with initiative and ability to work independently with minimal supervision using sound business judgment.

• Experience with SuiteScript, APEX, Javascript, HTML, CSS preferred

• Strong data analysis skills using Excel and knowledge of integration patterns including SOAP, REST, GraphQL, XML, JSON, SQL preferred.

• Prior work experience in the accounting field and knowledge of general accounting prin