Field Manager, Data Collection

Field Manager, Data Collection

This role has a Remote work schedule, preferably based in the Eastern time zone (EST). 

Let’s be unstoppable together!

ScanScape, a Circana company, collects data to help retailers and CPG manufacturers assess, compare and improve product and store performance. Each week our employees enter authorized stores to scan individual product barcodes across food, beverage and general merchandise categories.  The Field Manager, Data Collection, is a remote role that supervises a large field team of Field Service Representatives.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.scanscapeusa.com and www.circana.com.

General Summary
• Supports Scanscape and Circana’s business through managing collection of causal data in retail stores for your region.
• Supervise a team of remotely deployed Field Service Representative (up to 150 part-time employees).
• Manage all FSR field execution delivered at an acceptable to high quality level.
• Seek and secure coverage for open stores and store/task outages.
• Participate in the collection set-up review and validation (dry runs) processes and serve as the field collection Subject
Matter Expert (SME).
• Support New Hires after their training release
• Manage FSR performance specific to store completion and quality
• Successfully coach FSR performance identified by Regional Manager
• Deliver against a set of client satisfaction and operational objectives.
• Please note, this is a general description; each role may differ from this basic overview.

Skills and Experience
• 3+ years of managerial experience in data collection or merchandising, preferably including store
management and/or customer service experience in a fast paced, deadline driven environment.
• Experience managing employees; in a remote environment is strongly desired.
• Exceptional professional communication skills, both verbal and written.
• Ability to professionally interact with team members as well as clients at various levels, including senior management.
• Solid computer and technical skills including MS Office products, as well as aptitude to utilize various reporting and data
systems.
• High energy and ability to successfully manage and prioritize multiple tasks and projects at the same time, often within
a compressed timeframe and subject to set deadlines.
*Each role may have additional/alternate requirements based on business/client need.

Supervisory Responsibilities
• Directly manages employees.
• Field Manager will provide guidelines, limitations, quality and quantity expectations, deadlines and priorities.
Additionally, you will provide specific instructions for new, difficult, or unusual assignments.
• Assures that the work completed is accurate and in compliance with company standards.
• Manage: any additional training needed and any other performance issues.

Work Requirements
• Ability to travel by driving across a 3-4 State territories as needed.
• Weekend or outside 9a-5p hours may be required.
• Able to lift up to 25 pounds, reach 6 feet in the air, and bend/stretch/stoop/stand during scanning time in the store.
• Any additional requirements as required by direct manager.

ScanScape and Circana Behaviors
As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing com