Medical Assistant - Research

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Department Description :
The BIDMC Clinical Research Center serves as the an overnight and ambulatory research unit at BIDMC. The Clinical Research Center (CRC) provides the staff, environment and resources to carry out medical research studies for investigators in all clinical disciplines at BIDMC. The CRC is a resource to investigators providing excellent clinical research nursing, specialized testing, a research bionutrition program, and clinical research coordination assistance. Using modern techniques of study design, data acquisition, and data analysis, research protocols are implemented, while maintaining the high standard of patient care for which the Beth Israel Deaconess Medical Center is known. The staff of the Clinical Research Center uses a collaborative practice model designed to respond to the care requirements of the CRC patient population, which currently range from late adolescents to frail elders. Staff may carry out studies throughout the medical center, and in the local community.

Job Description:

Job Summary: Collaborates with the investigator team to provide research clinical support and care. In the context of research protocols, the Medical Assistant - Research performs a wide variety of activities during participant visits in a research setting. The position involves extensive interaction with diverse populations including research study teams, study participants, medical staff practitioners and medical center personnel. The Medical Assistant - Research works under the direction of the research study investigators, study physician and/or nurse to perform clinical activities in the context of a research protocol. This position will not perform activities requiring licensure.

Essential Responsibilities:

As requested performs a variety of research support activities such as vital signs, EKGs, phlebotomy, monitoring study participants, set up utilization and take down of physiologic equipment to provide quality collection, downloading and export of data .

Assists during routine procedures. Takes complete and accurate information from participants, prioritizing and communicating information to clinical and/or research staff. Performs lab tests, specimen collection and processing

Provides participants with relevant instructions for specific tests and procedures. Schedules follow-up tests and appointments using hospital or Clinical Research Center (CRC) systems. Collaborates with RN on executing a participant's care plan. Develops and maintains competencies as delegated by manager/director

Maintains the safety of participants who have been identified at risk for preventable injury by the implementing nursing safety interventions or using protective devices/equipment under the supervision of the RN. Reports all participant activity to the RN in a timely manner.

Escorts participants to ancillary service areas such as radiology and lab as needed. Performs other support activities as requested by managers or clinical providers. Attends internal or external educational or training sessions as assigned. Intermittent phone and reception coverage at front desk. Attends and participates in staff meetings

Required Qualifications:

Associate's degree in Healthcare related field or Medical Assistant certification required.

Certificate 1 Basic Life Support required., or must obtain BLS within 60 days of hire.

0-1 years related work experience required in medical assisting or similar.

Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Competencies:

Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.

Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.

Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.

Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.

Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowl