Chief Business Development Officer

The Chief Business Development Officer (CBDO) is a senior executive responsible for driving strategic growth, market expansion, and sustainable partnerships across the organization’s serious illness and end of life care continuum. This leader will develop and execute a comprehensive business development strategy that strengthens affiliate performance , expands managed care relationships, and accelerates referral growth. Reporting to the President, the CBDO plays a critical role in advancing mission-driven growth while ensuring strong financial performance and market relevance.

Education:

Bachelors degree in healthcare. Master’s Degree in Health Care, Public Health, MBA or finance preferred.

Experience:

10+ years of successful sales management in healthcare preferably in hospice, home health or other post acute service

Knowledge, Skills and Abilities:

• Advanced skills in Excel, and Power Point and ease with data management

• Advanced project management skills

• Ability to effectively present to and facilitate groups

• Skill in oral and written communication

• Knowledgeable in all post-acute services

• Strong Presentation skills

• Prior experience working in complex medical environments

• Experience with CRM and managing a successful business development enterprise

Patient & Workplace Safety: 

• Employee has knowledge and understanding of patient and workforce safety as it relates to job duties. 

Patient Population: 

• Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable. 

Principal Duties and Responsibilities:

Strategic Growth and Market Leadership

• Develops and leads a multi-year business development strategy aligned with organizational goals in hospice, palliative and serious illness care.
• Assists with the identification  of new market opportunities, partnerships and service line expansion.
• Monitors market trends, regulatory changes and competitive dynamics to inform our growth strategy.  Participates in the strategic planning and deployment process to formulation strategic inputs and objectives for the organization

Affiliate Company Growth

• Provide direct oversight and strategic direction for our affiliate companies. 
• Drives performance improvement, market penetration, and alignment with system-wide goals. Assists with the evaluation of new affiliate opportunities, joint ventures, and partnerships to expand reach and impact. 

Managed Care and Payer Strategy

• Lead the development and management of relationships with managed care organizations and value-based entities. 
• Negotiate and structure contracts that support growth and risk-based and alternative payment models
• Partner with clinical and operational leaders to ensure successful execution of payer strategies.   
• Meets goals for employee retention and engagement

Sales and Referral Development

• Build and mentor a high-performing business development team across affiliates and core operations.
• Foster a culture of accountability, collaboration, and mission alignment.
• Partner cross-functionality with clinical, operation and finance leaders to ensure integrated growth efforts.

Financial and Operational Performance

• Monitor the customer satisfaction of our referral sources and make program and operational changes to continuously improve these scores
• Tracks and Reports on key performance indicators, including census growth, payer mix, and market share.  
• Develop and manage budgets for related to business development functions.
• Contributes to revenue growth, margin improvement, and log-term financial sustainability.  Collaborate with Health Systems leaders, Gilchrist leaders in the development of policies and standard work for the department

All roles must demonstrate GBMC Values:

Respect

I will treat everyone with courtesy. I will foster a healing environment.

• Treats others with fairness, kindness, and respect for personal dignity and privacy

• Listens and responds appropriately to others’ needs, feelings, and capabilities

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

• Meets an