Customer Migration Specialist

About Us & Our Culture

We, employees, need a much more engaging solution around our compensation, and that’s why Cobee was born. Since we created Cobee back in November 2018, our vision has been unwavering: to become the most desirable solution for employees to get compensated at work. As we fight for that vision, we truly believe that we can improve the overall well-being of employees at the same time that we make them feel more engaged with their companies.

We began with a single benefit, and today we offer a diverse range of benefits in three countries, with a team of more than 140 talented people across the globe. We have raised more than €55 Million in venture capital funding backed by world-class investors, including a recent €40 Million Series B investment.

Recently, Cobee has been acquired by Pluxee, marking a significant milestone in our growth journey, as we continue to expand and scale globally.

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

About The Role

Pluxee has recently acquired Cobee, and we are now on a mission to transition our existing clients to Cobee by Pluxee. As a Customer Migration Specialist, you will play a key role in this transformation by engaging with current Pluxee customers, demonstrating the benefits of Cobee’s platform, and securing their commitment to migrate.

This role requires a strategic, consultative approach, as you will be working with companies that are already partnered with Pluxee, focusing on educating them about the added value of Cobee’s solutions and guiding them through a seamless migration process.

This hybrid role requires working in the office three days per week, with the remaining days remote.

Main challenges

• Engage with existing Pluxee clients to present the advantages of transitioning to Cobee by Pluxee
• Conduct consultative meetings to understand each customer’s needs and tailor migration discussions accordingly
• Build strong relationships with key stakeholders, ensuring trust and alignment throughout the migration process
• Effectively communicate Cobee’s value proposition, leveraging product demonstrations, case studies, and data-driven insights
• Address customer concerns, overcome objections, and guide them toward a smooth transition
• Collaborate with internal teams, including Sales, Customer Success, and Product, to ensure a frictionless migration experience
• Maintain accurate records of migration progress in CRM systems (e.g., Salesforce)
• Provide feedback on customer insights and migration challenges to improve processes and optimize strategy

You are

• Passionate about customer engagement and building long-term relationships
• Strong consultative and negotiation skills, with the ability to address objections and influence decision-making
• Excellent communicator, capable of clearly articulating product benefits and guiding customers through change
• Highly organized and detail-oriented, able to manage multiple migrations simultaneously
• Analytical mindset with the ability to understand customer needs and align them with Cobee’s solutions
• Proactive and solution-driven, always looking for ways to optimize the migration process
• Team player who thrives in collaborative environments and enjoys working cross-functionally

You have

• Bachelor’s degree (BA or BS); Master’s preferred
• 2+ years of experience in customer-facing roles, such as Account Management, Customer Success, or B2B SaaS Sales
• Native Spanish speaker with working proficiency in English
• Strong business acumen and excellent written and verbal communication skills
• Experience in SaaS (preferably in HRTech or similar industries)
• Familiarity with sales methodologies (e.g., MEDDIC, Challenger Sales)
• Proficiency in CRM and sales tools (e.g., Salesforce, Salesloft)

Wh