Crisis Intervention Specialist

Crisis Intervention Specialist

Location: Rockford, IL

Position Summary

The Crisis Intervention Specialist will work alongside first responders to provide on-site crisis intervention, de-escalation, and stabilization services for adults and children experiencing or who are at risk for experiencing a behavioral health crisis. These intensive supportive services are time-limited, designed to prevent additional behavioral health crises and mitigate adverse health outcomes. Specialists are expected to work on-scene, conduct mental health assessments, engage in de-escalation, make appropriate referrals, and conduct follow-up services as needed.

Working At NYAP

• 11 partially-paid holidays per year
• Tuition assistance
• Friday Summer hours
• Mileage reimbursement
• Peace Leave

Benefits listed are for eligible employees as outlined by our benefit policy.

Responsibilities

The Crisis Intervention Specialist will perform duties including, but not limited to:

• Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies.
• Provide live crisis support for those at imminent risk of suicide, those in need of immediate resources; or those in need of emotional support.
• Provide crisis intervention, emotional support, or transportation services for parents, youth, and adults.
• Establish rapport with crisis hotline callers in a non-judgmental and calm voice.
• Assess risk through assessments including the “Ask Suicide-Screening Questionnaire.”
• Contact first responders if the caller is at imminent risk of suicide.
• Schedule appointments for intake and outpatient follow-up care.
• Provide transportation when needed.
• Administer groups and training for support staff.
• Completes all follow-up care and home visits within the required time limits.
• Reassess safety and provide referrals for behavioral health and other needed services.
• Performs other duties as requested.

Minimum Qualifications

• Bachelor’s degree in social work, Counseling, Psychology, or related field from a CSWE accredited college or university.
• Previous experience in crisis response, substance abuse, juvenile justice, advocacy, mental health, or equivalent.
• An awareness or acceptance of the NASW Code of Ethics and is an effective and efficient communicator.
• Is committed to serving the underserved with dignity, compassion, and respect.
• Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet, and database programs.

Other Skills

• Established relationships with stakeholders and other community partners.
• Leadership experience in community engagement, activism, or organizing.
• Administrative or supervisory experience.

Driving and Vehicle Requirements

• Valid driver’s license
• Reliable personal transportation
• Good driving record
• Minimum automobile insurance coverage of $100,00/$300,000 bodily injury liability

If this describes YOU, please apply today!

www.nyap.org/employment

Who We Are

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