Human Resources Specialist - COE Liaison

Why join us? 

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

Responsible for providing, reinforcing and promoting superior employee experiences and client relationships through extensive service, support, and project management. Supports and facilitates a variety of projects, special events, and initiatives focused on employee engagement and organizational goals.

ESSENTIAL FUNCTIONS

• Provides onsite and/or virtual support to multiple operations locations.

• Acts as a liaison between Corporate Communications team and site operations teams.

• Acts as a liaison between HR Centers of Excellence (Benefits, Payroll, HRIT) and operations associates.

• Acts as a liaison between IT and operations associates.

• Develops and maintains excellent working relationships with client groups, co-workers, and functional areas to ensure achievement of HR and organizational goals.

• Identifies and implements continuous improvement initiatives to enhance HR Operational effectiveness.

• Supports associates with the use of MK computer systems and applications and promotes self-service for benefits, payroll, IT and Workday activities.

• Provides new hire orientation support for hourly operations new hires.

• Manages employee communications, including break room monitors, bulletin boards, and email notifications for campus location.

• Crafts supplemental communications related to larger campaigns as needed.

• Serves as HR Help Desk and point of contact for all HR related questions and policies, systems, programs, events, etc.

• Serves in a consultative role to HR group and campus leaders on pay and benefits administration and Workday usage, while supporting the implementation of appropriate solutions.

• Supports HR and Operations leaders in administration, coordination, and presentation of corporate initiatives.

• Able to be onsite daily and rotate to various operations locations.

• Performs additional responsibilities as requested to achieve business objectives.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Bachelor's degree in applicable academic discipline or equivalent work experience.

• One to three years project management experience and demonstrated success leading multiple corporate communities (without formal authority) in the achievement of a key initiative.

• Bilingual (Spanish) preferred.

• Demonstrated project management skills and ability to identify and apply practical implementation solutions in business.

• Proven ability to pro-actively achieve goals and strategies under shifting conditions and with different tasks, job responsibilities, and people.

• Must have the ability to understand the business, factors that influence profitability, as well as how to articulate how Human Resources relates to business.

• Excellent interpersonal management skills and the ability to identify and solve problems in a positive, participative, and pro-active way.

• Demonstrated high level of written, verbal, and interpersonal skills to communicate information, ideas, procedures, and processes in a logical sequence; at a level appropriate to the audience and resulting in effective working relationships.

• Demonstrated ability to influence and participate in groups and cross-functional teams.

• Advocate and solve problems as well as to work independently, under time pressure, and multiple priorities.

• Exhibits individual leadership style that inspires and guides others with tenacity and commitment to excellence.

• Demonstrated ability to effectively use office automation, communication, software and tools currently used in the HMI office environment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be mad