Vice President, Business Applications

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. 

Our mission is simple: End Cyber Risk. We’re looking for a Vice President, Business Applications to be part of making that happen.

The Vice President, Business Applications leads a team of Business Systems Managers, System Administrators, Developers, Project Managers, and Business Intelligence professionals in the development, evaluation, test and launch phases of software development life cycle.  The Business Applications team is responsible for management of business systems, partnering in process development, recommendations, and implementations across the enterprise of new systems, technologies, and integrations that enable Arctic Wolf to grow and scale.

Responsibilities:

• Lead and develop a multi-site, multi-country, multi-functional organization with responsibility over organizational design and overall vision and strategy of IT and Operations professionals.
• Develop apt reporting and information depository to measure release performance and processes.
• Head and direct collaborative efforts of release and developed management standards.
• Define, rollout and on-going project management for professional provided services.
• Identify and recommend new tools, technologies, and/or processes to build upon release streams and builds.
• Perform routine project activities required to manage release by test production and environments.
• Provide industry best practice recommendations for business systems related process and configuration.

Skills and Experience:

• Strong SDLC Release, Project Management, and Business Analysis background
• 10 + years’ experience with Business Systems Project Management and Release Management
• 10 + years management experience
• Experience building, leading, and developing a critical function whether existing or from the ground up.
• Understanding of Reporting on and Measuring pipeline performance and throughput
• Advanced understanding of Corporate Business Systems (i.e., CRM, Marketing Automation, PRM, CMS, and ERP tools)
• Advanced knowledge of the SDLC and its related toolset and methodologies
• Experience designing and driving transformational cross functional projects
• Experience managing to ISMS policies to ensure that the systems and process align with our compliance and security standards. 
• Prior experience leading and developing business analysts, system administrators, and/or business intelligence organizations
• Prior experience, particularly with transformation and the improvement of the alignment between business and technology.
• Excellent analytical and abstract reasoning skills.  Experience with data modeling, warehousing, and analytics
• Advanced understanding of sales to order process, prior experience with lead to order to cash
• Prior experience or knowledge of business intelligence (BI) tools, designs, systems, and data warehouse strategy
• Excellent organization skills. Excellent written and oral communication skills.
• Strong interpersonal skills, with an ability to work cooperatively and collaboratively with all levels of employees and leadership to maximize performance.
• Be an escalation point of contact with the ability to provide excellent internal and external customer service and provide support to their team where needed. 
• Results oriented, with a high bias for action with a sense of urgency and a strong ownership of accountability.
• Ability to conceptualize and present complex concepts.
• Significant experience in sourcing, negotiations and technology contract administration
• Experience managing and executing complex system integrations - effectively exercising build/buy/partner
• Bachelor's degree or equivalent experience

On-Camera Policy:

• To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video