Director | Revenue Cycle Management (54364)

The Director of Revenue Cycle Management is responsible for overseeing all aspects of billing operations for home health, hospice, palliative care and private pay services. This role requires a deep understanding of billing processes, regulations, and compliance requirements specific to home health and hospice care. The Director of Revenue Cycle Management will lead a team of billing specialists to ensure accurate and timely billing, maximize revenue collection, and maintain compliance with all relevant laws and regulations.

Come join a team where you can make an impact from Day 1! Interim Healthcare offers the full spectrum of benefits: Medical, Dental, Vision, 401k + Match, and a generous PTO policy. This position is best suited within one of our existing offices but has the potential for remote based on the candidate.

Essential Functions:

• Manage and perform all aspects of the billing process for home health, hospice, palliative care and private pay services, including claim submission, payment posting, and accounts receivable management.
• Ensure compliance with all billing regulations and requirements, including Medicare, Medicaid, and private insurance guidelines.
• Develop and implement billing policies and procedures to improve efficiency and accuracy.
• Assist in the development and expansion of the billing team
• Oversee the training and development of billing staff to ensure a high level of competency and compliance with company policies.
• Oversees all billing team personnel.
• Proactively monitors and performs collection activity for aged Accounts Receivable.
• Analyze billing data and trends to identify opportunities for improvement and revenue enhancement.
• Meet or exceed defined Key Performance Indicators (KPIs) for Days Sales Outstanding (DSO), Accounts Receivable Aging and claim submission timeliness.
• Collaborate with other departments, such as finance and operations, to ensure billing processes are integrated and streamlined.
• Stay informed about changes in billing regulations and requirements affecting home health, hospice and palliative care services.
• Meets weekly with CFO and other stakeholders to review current AR and associated collection activities.
• Analyzes payments received and appropriately recommends write-offs to CFO upon exhausting every avenue for reimbursement.
• Completes other assignments as requested and assigned.
• May have access to personal health information ("PHI") necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department.

Minimum Education & Experience Requirements:

• Associates Degree in related field or equivalent work experience.
• Minimum three (3) years healthcare billing experience inclusive of managed care.
• One (1) year in a leadership role providing training, support and direction.
• One (1) year experience using the Medicare DDE application
• Previous supervisory experience a plus.

Knowledge, Skills & Abilities Required:

• In depth knowledge of healthcare industry billing.
• Detail oriented with strong organization, analytical and problem solving skills.
• Proficient with software and systems.
• Excellent communication and interpersonal skills.
• Occasional same-day travel for meetings and conferences.

Working Conditions & Physical Effort:

• Work is normally performed in a typical interior/office work environment.
• Ability to work flexible schedule and/or evening hours as needed.
• Sits most of the time; infrequent to occasional walking or standing.
• Ability to sit in front of CPU for long periods of time.
• Ability to travel as needed.
• Physical activity is sedentary and may require occasional lifting or carrying up to 10 lbs.

Interim HealthCare provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sexual orientation, national origin, age, disability, or veteran status.

Tier 1