General Manager-Store - XtraMart

Job Summary:

At Honey Farms Market, we believe in more than just providing great products—we’re here to build something meaningful. Rooted in our Four Pillars of Community, Local, Fresh, and Hospitality, we strive to create an experience that feels personal, warm, and genuine. If you have a positive attitude, enjoy connecting with people, and are ready to roll up your sleeves, you’re in the right place. We are committed to hiring great people and supporting them fully—because when our team thrives, our guests feel it. A visit to Honey Farms Market is more than a transaction; it’s a moment of connection, where a friendly smile and heartfelt welcome are just as valuable as the products on our shelves.POSITION SUMMARYAs the General Manager, you are the heartbeat of your store — responsible for leading operations, inspiring your team, and ensuring that every Guest experience reflects the Honey Farms Market brand promise. You’ll oversee all aspects of business performance, including sales growth, profitability, staffing, training, compliance, and community engagement.This is a hands-on leadership role for someone who thrives on connection — with Guests, team members, and the local community. You’ll cultivate an environment where hospitality and operational excellence go hand-in-hand, ensuring that your store operates efficiently, safely, and successfully every single day.

At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us.  

The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value. 

Job Description:

• Leadership & Culture
• Lead by example to uphold Honey Farms Market mission and Four Pillars.
• Inspire, develop, and empower your management and associate teams to deliver exceptional Guest service and operational performance.
• Build a culture rooted in collaboration, accountability, and hospitality.
• Recruit, train, and retain high-performing team members who embody the brand’s values.
• Provide clear communication, direction, and feedback through regular coaching and team meetings.
• Foster a safe, positive, and inclusive workplace where every team member feels valued.
• Guest Experience & Community Engagement
• Ensure every Guest receives an outstanding experience characterized by warmth, attentiveness, and genuine connection.
• Lead your team to consistently deliver best-in-class service and maintain impeccable store presentation.
• Resolve Guest concerns promptly, using feedback as an opportunity for growth and improvement.
• Represent Honey Farms Market within the community — building relationships, supporting local initiatives, and promoting the brand’s commitment to Local and Community.
• Operational & Financial Management
• Oversee all store operations, ensuring adherence to company policies, brand standards, and safety requirements.
• Drive financial performance by managing labor, inventory, and operating costs effectively.
• Analyze sales reports, expense summaries, and performance metrics to identify opportunities for improvement.
• Develop and execute action plans to achieve revenue, margin, and profitability goals.
• Ensure compliance with all company systems, procedures, and audit standards.
• Maintain operational excellence through proactive planning and problem-solving.
• Food Service & Merchandising
• Oversee all aspects of food service — including preparation, presentation, and freshness of menu and grab-and-go offerings.
• Ensure strict adherence to food safety, sanitation, and allergen control procedures.
• Collaborate with culinary and merchandising teams to drive innovation, optimize product mix, and maintain visual appeal.
• Monitor quality and freshness of all products to meet or exceed Guest expectations.
• Maintain food safety standards, and have or obtain ServSafe training and certification at the time of or within 90 days of site assignment
• Safety, Compliance & Facility Management
• Ensure a safe and secure environment for Guests, associates, and vendors at all times.
• Enforce compliance with health, sanitation, OSHA, and environmental guidelines.
• Conduct regular safety and maintenance inspections and coordinate timely repairs.
• Lead safety training, emergency preparedness, and compliance initiatives across the store.

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