Counter Sales Leader

Rexel USA is recognized as a Great Place to Work!

 

Rexel USA is a leading distributor of electrical supplies, services, and solutions, which includes the following companies: Rexel, Gexpro, Platt & Mayer.

 

A career with us offers professional growth, career advancement, unlimited opportunities to learn, and a fun, inclusive culture. We are committed to creating a diverse workplace where everyone is valued, treated with dignity and respect, and empowered to do their best work. 

 

Our values are the foundation for how we operate with our employees, customers, and suppliers. We strive to Deliver the Best Customer Experience, Join Forces for Success, Encourage Innovation, Engage People to Develop Their Talents, Trust Each Other, and Enjoy Making a Difference.

 

If you're driven by collaboration and delivering quality work, join  Rexel USA as a  Counter Sales Leader!

The position of Counter Sales Lead will be based out of our Houston, TX location!

Working Hours: Night Shift 10:30am - 7:00pm (hours could be adjusted to meet customer needs)

 

Summary

The Counter Sales Lead is a resource for immediate service and product knowledge for our customers. Provides excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. Works closely with the branch team to assist in receiving, shipping, and stocking. Responsible for training and mentoring Counter Sales Representatives.

What You’ll Do

• Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns
• Assist in driving electrical distribution sales for our counter business and developing new and existing customer relationships
• Help train and mentor Counter Sales Representatives
• Assist with daily restocking, showroom maintenance, and keeping showroom and counter clean and organized
• Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries
• Stay informed and educated on product knowledge
• Assist inside sales as needed
• Inform manager of any potentially hazard or elevated situation pertaining to safety or the satisfaction of a customer
• Perform other duties as assigned

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

What You’ll Need

• High School or GED    
• 4+ years of customer service, sales, or electrical distribution experience preferred
• Previous branch experience preferred

Knowledge, Skills & Abilities

• Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities preferred 
• Demonstrated knowledge and experience of electrical distribution or other electrical sales environments preferred 
• Familiarity with automated order entry systems & PCs running Windows-based software preferred 
• Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups 
• Strong written and verbal communication skills 
• Good team player 
• Strong organizational skills  
• Ability to work efficiently and meet tight deadlines 
• Ability to type on a computer keyboard 
• Great attitude 
• Desire to improve electrical product knowledge

 

Working Conditions and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential