Residential Community Manager

About Us  

"Inspired by Spaces, Empowered by People." At Enclave, we don't just build structures; we cultivate environments where our partners, team members, and communities flourish. Our very name reflects our essence - creating distinct spaces that inspires growth and success. As a unified real estate investment firm, Enclave brings together exceptional development, construction, and property management expertise to specialize in multifamily, industrial, and commercial developments across the Midwest and Mountain West.  

Our Growth Story: Since our founding in 2011, we've expanded to over 250 team members, completing more than 150 projects and managing assets exceeding $1.75 billion. Our rapid growth is a testament to the innovative and collaborative spirit that drives everything we do. For six consecutive years, Enclave has been recognized as one of the 50 Best Places to Work. This accolade reflects our commitment to fostering an environment where everyone feels valued, supported, and inspired to excel. 

 

About the Role 

Residential Community Manager

The Residential Community Manager is responsible for the overall operation of a residential community. This includes managing property operations, maintaining resident relations, ensuring compliance with policies, and overseeing financial aspects such as budgeting and rent collection. The manager must foster a positive living environment, handle resident inquiries and complaints, and ensure the property is well-maintained, safe, and compliant with all regulations.

Position Logistics

• Primary Work Location: Cosgrove Townhomes | Rosemount, MN
• Work Environment: On-Site
• Work Schedule: Monday - Friday | 8 am - 6 pm 
• Work Type: Full Time (40 hours/week) 

 

Who We're Looking For

Are you a natural leader with a passion for delivering exceptional service and driving success? Enclave Property Management is seeking an experienced Community Manager to guide and inspire our on-site property teams to achieve outstanding results. This is your chance to take the reins of a vibrant community and make a lasting impact! As a Community Manager, you will:

• Lead and Inspire: Mentor and guide a talented team of Assistant Community Managers, Leasing Consultants, and Resident Ambassadors to achieve personal and team goals.
• Drive Operational Excellence: Oversee all on-site operations, from optimizing sales processes to building strong resident and vendor relationships, while ensuring that the property’s curb appeal and reputation shine.
• Boost Property Performance: Develop and execute strategies to improve property financials through savvy invoice and contract negotiations, competitive rent and incentive programs, and market analysis.
• Own the Collection Process: Manage the delinquency and collection process with care, compassion, and professionalism, ensuring residents are supported through payment plans and communications.
• Set the Standard for Service: Lead by example in providing outstanding customer service to residents and your internal team, creating a welcoming and positive environment for all.

 

We're Seeking Individuals Who Are: 

• Customer-focused and thrive in people-centric environments
• Have a solid understanding of financial statements and the ability to drive property performance.
• A strong, independent leader with a passion for coaching and developing teams.
• Proactive problem-solvers with an analytical mindset
• Confident communicators with excellent verbal and written skills
• Highly organized and detail-oriented, with a knack for planning and multitasking
• Tech-savvy and proficient in Microsoft Outlook, Word, Excel, and property management software like AppFolio

 

Qualifications

• A High School Diploma (or equivalent) is required.
• A minimum of 3 years of sales experience, with a track record of success.
• Residential property management experience is a plus, but not required.
• Proficiency with Microsoft Office Suite; familiarity with Appfolio is a bonus.
• Valid driver's license and reliable transportation

 

Total Rewards Approach

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