Personal Training Manager, Van Mission

Company Description

OUR STORY:

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. 

OUR CODE:

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.  We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

What makes Personal Training with Equinox stand out?

Equinox is proudly recognized as the industry leader in Personal Training expertise, with the first in-house education of its kind through the Equinox Fitness Training Institute. For over twenty years EFTI has elevated our trainers to design comprehensive client fitness programs that are safe, effective and results driven. We are dedicated to the professional performance of our team and compensate our trainers for their education time.

Equinox offers the highest compensation structure in the industry, with an earning potential of $100K+. In addition, Equinox offers all trainers a competitive benefits package including medical, dental and retirement planning options.

Job Description

Job Overview

The Personal Training Manager (PTM) is the business leader of the department. He/she creates and supports team culture to drive operational excellence and deliver a superior member experience. Personal Training Managers are goal oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Business Leader:

• Business management of the trainers including monthly PDMs, monthly projections, PT calendar management, lead and client communication, and oversight of trainers delivering complimentary services
• Conduct timely and relevant business management meetings to support trainer development
• Accountability of team’s business deliverables by setting targets, following up, providing feedback and support for progress
• Collaborate with Membership Advisors for PT Sales take overs
• Assume Manager On Duty responsibilities in the absence of the GM/AGM

Operational Management:

• Lead the operational and sales components of New Hire Onboarding
• PT business and sales coaching
• Utilize scheduling tool to create floor schedule and manage the team’s ability to deliver service on the floor
• Generate PT Sales leads, schedule lead generation activities, and support trainer development to build a successful business
• Set goals in support of in club special events, and execute the proper follow up post event
• Produce and host monthly PT department forum
• Implement and execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities.
• Support trainers through financial planning as it relates to the compensation plan

KPI Management

• Achieve monthly and annual department financial goals
• Proactively address business trends in fitness assessment conversions, client attrition and client training frequency
• Performance management of all trainers and coaches

Client Relationship Management

• Communication with potential leads and all clients
• Client coverage and sharing across all tiers