Technical Administrative Assistant (US & CAD - Remote)

ABOUT OUR COMPANY

Kanopi Studios is a Design, Development & Support Agency with a fully distributed team of people who are experts in Drupal & WordPress.

Our clients have a mission; we design, build and support websites that help their mission thrive.

But we want our employees to thrive as well. Because our team members do great work for great clients, Kanopi works hard to support them in their career as they continue to create a better web.

As a result, our business continues to grow, and so must our team. We’re excited to announce this opportunity to join our team as a Technical Administrative Assistant.

ABOUT THE JOB

You have a passion for managing multiple priorities, coupled with a high attention to detail. You intuit what the executive team needs, minute to minute, and are curious enough to grow processes into an expert-level organizational skill set. Your great attitude and comfort working with fast-paced teams make you a strong support for staff, clients, and developers.

As an Administrative Assistant...

You will work closely with the CTO, CFO, and other members of the Kanopi Management team to provide professional administrative assistance in a fun, team-oriented environment. We value hustle, adaptability, resourcefulness, and empathy; you value the same and can enthusiastically integrate with our team and culture while managing various moving parts on our behalf.

Kanopi is a distributed organization, meaning we work from our homes or individual office spaces. We are collaborative and engaged to create awesome work. We value the freedom we create in our lives through the good work we do. Your work will impact administrative solutions for the company, the staff, and our clients.

Please note: we strongly prefer that you have worked in an Administrative position at a Digital/Website Agency to apply for this job. Due to the volume of inquiries, we are unable to respond to unqualified candidates.

Responsibilities

• Assist in the overall process of making the company awesome by building repeatable patterns for success and happiness
• Managing a variety of reports and data sources in Google Sheets
• Assist with employee onboarding and offboarding logistics
• Manage various executive and company calendars and schedule meetings
• Find and order products and services
• Take notes on calls and assist with managing follow-up tasks
• Administer customer service interactions when needed; scheduling and coordinating appointments
• Coordinate travel, reserve transportation, and create associated travel schedules
  

ABOUT THE COMPENSATION & WORK REQUIREMENTS

This is a full-time position. The salary range for this position is $39,100-$47,950 - the range is broad, but it is commensurate with experience, aligned with current members of our team with similar experience, and may shift a bit depending on your geographic location. This is a 100% remote role, but you must live and be able to work in the US or Canada.

NOW... LET'S TALK ABOUT YOU!

Requirements

• Experience as an administrative assistant (2-5+ years)
• Excellent communication skills, both written and verbal
• Experience administering and coordinating distributed project teams
• Professional examples demonstrating:
  • A desire to learn and eagerness to improve work processes
  • A commitment to delivering high-quality work on time
  • An ability to handle multiple, often competing, priorities
  • Strong problem-solving abilities, intelligence, initiative, and the ability to thrive under pressure
• Experience with Google Drive
• Experience with Google Sheets
• English fluency
• Passion for the web, open-source development, and working with a bunch of fun people with a great sense of humor!

At Kanopi, we believe a variety of backgrounds, experiences, and voices make for a better workplace. We strongly and enthusiastically encourage people of color, individuals who identify within and beyond the LGBTQ+ spectrum, women, and people with disabilities to apply.

NOW, WHAT?

If you think this post was written just for you, here’s what to do next:

1. Submit your resume.
2. Answer the questions you see here on this page.
3. Send us a cover letter, including your answer to the question below.

About that cover letter… This is VERY important!

Please include all of the typical reasons why you’d be an outstanding candidate for this position, plus answer this question: What is your