Sr Director of Global Solutions Engineering

Ready to embark on the quest of joining Hack The Box?

At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help redefine cybersecurity expertise. Get ready for an exciting adventure into the world of cybersecurity! 🚀🔒💻

✨The core mission of the Sr. Director of Global Solutions Engineering:

The Senior Director of Global Solution Engineering leads and scales the worldwide Solutions Engineering (SE) team across Federal/SLED, Americas, EMEA, and APAC. Embedded in the global Revenue organization, this role is accountable for building and operationalizing a high-impact SE function that accelerates growth, enhances customer experience, and drives technical credibility throughout the customer journey—from pre-sales to post-sales.

This leader will architect a globally consistent (80%) but locally adaptable (20%) SE operating model, focused on enablement, process standardization, and deep partnership with regional sales and success teams. Coaching and development of talent, implementation of effective and measurable presales/post-sales processes, and close alignment with GTM stakeholders are at the heart of this role.

🏢 Location &  Work Mode:

• US (preferably East Coast - for better overlap with Europe)

• Fully Remote

🍺 The fellowship you’ll be joining:

Reporting directly to the CRO, the Senior Director of Global Solution Engineering will lead a distributed team of highly skilled SEs while working closely with Sales, Product, Customer Success, Enablement, and Content teams. This role operates at the heart of our go-to-market strategy, collaborating with regional sales leaders to support complex deals, partnering with Customer Success to ensure seamless post-sales transitions, and feeding critical field insights into Product and Engineering. The Director will also align with Enablement and RevOps to scale performance frameworks, and with Marketing to shape the technical voice of Hack The Box.

📚 Interesting resources you should check:

• Mastering momentum: A look back at HTB 2025 Revenue Kickoff event
• Meet our Sales Team
• Case Studies: Macquarie University, Toyota, NVISO, AntiguaRecon, Security Risk Advisors, Lake Superior College, and NOVI.

🚀 The adventures that await you:

• Lead, develop, and scale a high-performing global SE team, fostering a culture of ownership, innovation, and customer-first execution.
• Coach and grow SE talent through intentional development programs, hands-on mentoring, and clear advancement paths across geographies.
• Design and implement scalable SE processes that span both pre-sales (qualification, demos, POVs, workshops) and post-sales (technical handoff, onboarding, adoption, and expansion).
• Establish a standardized global SE operating model, including frameworks, tooling, and documentation, while enabling regional flexibility to meet local market dynamics.
• Define and track performance metrics (e.g., POV success rates, pre-to-post sales conversion, SE utilization, revenue influence) to improve operational efficiency and business outcomes.
• Partner closely with regional Sales and Success leadership to drive strategic alignment, support high-priority deals, and deliver a seamless customer journey.
• Influence product direction and go-to-market messaging by channeling field insights into Product, Content, and Enablement teams.
  
  

🏆 Skills, knowledge, and experience points required to unlock the role:

• 10+ yea