Member Relations Specialist- Part Time

Free Gym/Pool Membership and possible Bonus while employed!

Summary

The Member Relations Specialist ensures consistent, profitable growth in membership sales revenues and corporate outreach through positive planning, deployment and management of sales leads. The Membership Relations Specialist will work closely with the Marketing & Health Wellness Departments to oversee the blog & member communications.

Areas of Responsibility

• Ability to communicate effectively about the membership structure of the APJCC to potential members
• High level of customer first skills
• Effective time management skills
• Ability to create a warm and welcoming environment
• Ability to foster strong relationships amongst both members and staff in a professional manner
• Experience working with a diverse range of people
• Sell memberships
• Establish personal contacts and rapport with top echelon decision-makers
• Interprets short- and long-term effects on sales strategies in operating profit
• Provide information to prospective members, give facility tours, answer phone inquiries and assist new members/guests
• Work at special events to meet the needs of the organization

Qualifications and competencies:

• A university degree in marketing or business studies and/or a minimum of three years related customer experience work is preferred
• Problem-solving and analytical skills to interpret sales performance and market trend information.
• Customer service background in sales or hospitality preferred
• Highly motivated, detailed, and organized
• Excellent oral and written communication skills
• Good working knowledge of Microsoft Office
• Experience in data entry into database management system(s)
• Ability to communicate effectively in English

Working Conditions/Physical requirements:

The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to:

• Work in a Fitness Center/Community Center and typical business office environment
• Ability to lift and carry 10-45 lbs with or without accommodation.