Sales Assistant

Sales Assistant

At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!

Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living–and a whole lot more! When you join the MBK Senior Living team, you'll enjoy:

-Impacting lives and building lasting relationships

-Executing exceptional signature programs in dining, fitness, wellness, and care

-A supportive community team that encourages personal and professional growth and celebrates your

success

-A fun-filled, energetic environment that's centered in hospitality and high-quality service

-Competitive salaries

-Professional development, training, and personal coaching through our Mentor, Buddy, and Executive

Director in Training Programs

-Education loan assistance & scholarships

-Financial and legal services

-Team Member discounts

-Health and Wellness resources

Full-time benefits include:

-Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%

-Childcare and eldercare assistance

-Flexible spending accounts

If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals – look no further, apply today!

Job Description

Schedule: Full Time, Tuesday - Saturday (9:00 am - 5:30 pm)

Job Summary:

The Sales Assistant plays a key supporting role within the community sales team, partnering closely with the Director of Sales to ensure a smooth, responsive, and welcoming experience for prospective residents, families, and referral partners. This position focuses on executing day-to-day sales activities, managing inquiries, and providing administrative support that helps drive occupancy and maintain a strong sales pipeline. The Sales Assistant reports directly to the Director of Sales.

Duties & Responsibilities:

• Assist the Director of Sales with managing all sales inquiries, including responding to prospects, scheduling and conducting tours, and advancing leads through the sales process.
• Enter all prospect interactions, activities, and notes into the CRM accurately and in real time, supporting data integrity and follow-up consistency.
• Serve as a point of contact for prospects and families as directed, ensuring timely communication and a positive customer experience.
• In the absence of the Director of Sales, attend daily stand-up and other meetings as requested.
• Provide administrative support to the Sales and Marketing function, including initiating admission paperwork for new customers in alignment with the Moving in The MBK Way process.
• Maintain appropriate inventory of sales collateral and assist with ordering materials as needed.
• Assist with preparation and logistics for community events and sales activities, as directed.
• Represent the community in a friendly, professional, and welcoming manner to residents, families, team members, and visitors.
• Promote a spirit of teamwork, collaboration, and service in alignment with the MBK mission, principles, and core values.
• Conduct daily walk through of all high-traffic areas and model apartments, ensuring that community presentation standards are in place.
• Maintain a safe and secure environment for staff, residents, and guests in accordance with established safety standards, policies, and procedures.
• Understand and comply with Federal, State, and local regulations, as well as company policies and procedures.
• Perform other duties or special projects as assigned or directed by the Director of Sales and Executive Director.

Education Requirements:

• High school diploma or equivalent required.
• Bachelor’s degree preferred.

Experience Requirements (in years):

• 1+ years of prior related work experience in a similar role within a similar industry is essential.
• Senior living industry experience preferred but not required.

Required Competencies/Licenses/Certifications:  

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.), and standard office equipment.
• Ability to accurately use CRM systems for tracking leads and sales activities.
• Must successfully pass all required background clearances and complete a health screening, including a neg