Intern - Instructor Success

About Us:

DataCamp is on a mission to make the world data fluent by building the future of data education. We help both businesses and individuals to up-skill, re-skill, and transition from learning to doing data science through our training, certification and collaboration tools.

Today we have 400+ interactive courses, 270+ expert instructors, 90+ real-life projects and we consistently upgrade our learning products and services to continuously deliver value to consumer, teams and enterprise customers.

Since our launch in 2013, more than 11 million learners around the world have completed hundreds of millions of DataCamp content items. More than 3,500 businesses and government entities worldwide use DataCamp to make their teams and organisations data fluent. 

Funded by Spectrum Equity, Accomplice and Arthur Ventures, our ambition is to grow to $100M ARR in the next few years. Headquartered in NY, we have offices in London and Leuven with about 200 colleagues working together out of our major hubs or remotely.

About the role

As the Instructor Success Intern at DataCamp, you will be an integral part of the Instructor Success team, contributing to the growth and success of our online learning platform. Your primary responsibility will be to support the team in building and maintaining strong relationships and operations with our valued external instructors. This role is essential in ensuring our instructor base remains engaged, motivated, and aligned with DataCamp's vision of democratizing data science education.

This internship is a part-time paid project specialist opportunity where you will learn by doing! The position is ideal if you’re interested in project management, program management, People Operations (HR), and community management. You’ll also find out what it is like to work in a fast-growing international startup.

Responsibilities

• Instructor Application Cleanup: reviewing and organizing candidate applications, updating candidate statuses, and ensuring that the data is accurate and up-to-date.
• Instructor Audit: reviewing instructors to ensure that the relationship manager and Slack is organized.
• Assist with Instructor Programs: organizing virtual events, shipping swag boxes,  providing support, gathering feedback, and facilitating collaboration between instructors. 
• Communication platform Inventory:  reviewing and organizing data, user access, and content in both systems internal and external  to keep them up-to-date and clutter-free.

The ideal candidate

• Excited to learn project and process management skills
• Organized and detail-oriented
• Ability to meet agreed upon objectives and key results including milestones and deadlines
• Strong communication skills both written and verbal

What’s in it for you

• This role can be New York City based or remote within the US
• An exciting internship that will offer you technical challenges every day
• A competitive hourly wage
• Work in a fast-paced and rapidly growing tech startup
• Get hands-on experience and build a network

What's in it for you:

In addition to joining a creative and international start-up, as a permanent employee you’ll enjoy:

• A very competitive salary and stock options 
• An exciting job that will offer you technical challenges every day
• Flexible working hours
• International company retreats 
• Conference and hardware budget
• Working with a great team (everyone says this, but we’re serious—we’re pretty great)

DataCamp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.