Facilities & Gen Svcs Sr

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview:

Freddie Mac is seeking a Facilities and General Services Senior to support day-to-day workplace operations for our Jersey City, NJ regional office. Reporting to the Facilities Manager within Corporate Services, this role serves as a key onsite facilities contact, helping ensure the office is safe, efficient, well maintained, and welcoming for employees, visitors, and business partners enter text here

Our Impact:

Corporate Services enables Freddie Mac employees to do their best work by providing reliable services, safe and effective workplaces, and responsive operational support. Our team is committed to safety, sustainability, innovation, wellness, and creating a workplace experience that supports both employees and business performance.

Your Impact:

In this role, you will partner with Corporate Services, business teams, vendors, and building management to support daily operations and support workplace needs. You will help maintain a clean, secure, and functional office environment; coordinate services and work orders; support employee events and onboarding; and contribute to a positive workplace experience for the Jersey City office.

• Serve as the primary onsite facilities contact for the Jersey City office, supporting employees, visitors, business partners.

• Oversee daily office operations, including upkeep, repairs, inspections, pantry and office supplies, first aid supplies, mail and package handling, visitor support, and overall workplace readiness.

• Partner with building management and Vendors to coordinate maintenance, work orders, building communications, crisis response, and service delivery.

• Manage facilities-related tickets in ServiceNow and eMaintenance, ensuring timely tracking, follow-up, resolution, and communication.

• Monitor badge access, emergency readiness, and workplace safety activities in partnership with appropriate internal teams.

• Support the office through expense tracking, invoice processing and vendor service oversight.

• Work with space planning team to support furniture moves, office reconfigurations, seat assignments, parking, badges, and building access for new hires and employees.

• Support office events and other workplace experience events in coordination with onsite business partners.

• Help maintain sustainability practices and LEED-related requirements for the office.

• Independently manage priorities, schedules, resources, and process improvements that support efficient, reliable office operations.

• Provide occasional facilities support for the New York office, including onsite visits as needed.

• Perform other related duties as assigned by the Facilities Manager.

Qualifications:

• Bachelor’s degree or equivalent experience.

• 5–8 years of relevant experience in facilities operations, workplace operations, office management.

• Experience supporting vendor services,  day-to-day office operations, invoices and day-to-day operational priorities.

• Proficiency with Microsoft Office and working knowledge of workplace systems such as security, ticketing, space management, or building operations tools.

• Preferred: familiarity with sustainability programs or LEED-related requirements.

• Preferred: industry certifications such as BOMA RPA, FMA, or IFMA FMP.

Keys to Success in this Role:

• Strong communication and relationship-building skills across team members, vendors, and building partners.

• Excellent organization, follow-through, and attention to detail.

• Ability to manage multiple priorities, respond quickly, and stay composed in a fast-paced environment.

• A proactive, solutions-oriented approach to resolving issues and improving processes.

• A collaborative, service-oriented mindset with a commitment to delivering a positive workplace experience.

Current Freddie Mac employees please apply through the internal career site.

We consider all applicants for all posit