Director of Clinical Services
Community Reach CenterAbout the role
We’re Excited You’re Here!
Looking to join a compassionate community dedicated to providing exceptional mental health outcomes? Community Reach Center is that place. We prioritize empowering individuals living with mental health conditions, engaging with partners to make a lasting impact, and caring for our team on a personal level. Our mission is to enhance community health through evidence-based practices and convenient service locations, ensuring the well-being of our consumers and communities.
At Community Reach Center, we offer more than just a job – we provide an experience that nurtures personal and professional growth. Join us and gain the skills to pursue your dreams while finding fulfillment within our team!
Employee’s First Approach –
At Community Reach Center, we prioritize an exceptional employee experience. We know that it’s imperative to prioritize our employees needs first, so they can be their best selves for the mission we serve. We’re eager to work with passionate, forward-thinking, talented, team members.
The Perks –
We also believe our employees deserve an exceptional compensation and benefits package.
- Competitive compensation
- 401K with matching
- Wellness Program
- Health Insurance Reimbursement Allocation
- Medical, dental, and vision insurance
- Internal Opportunities & Free trainings
- Shift differential pay when applicable
- Bilingual stipend pay
- 24/7 Employee Assistance Program to support mental health and a balanced lifestyle
- Opportunity for cross-licensure sponsorship if eligible & applicable
- Healthy Work Life Balance
- Excellent PTO & Paid Holiday
- Tuition Reimbursement
- Loan Forgiveness options including National Heath Service Corps, Colorado Health Service Corps and Public Student Loan Forgiveness.
About The Role:
The Clinical Director provides strategic and operational leadership across a continuum of behavioral health programs serving diverse populations. This role ensures the delivery of high-quality, evidence-based, and person-centered care through the supervision of program managers overseeing clinical teams, including therapists, case managers, peer support specialists, and behavioral health technicians. The Clinical Director is responsible for clinical oversight, program and staff key performance indicators, regulatory compliance, staff development, and the integration of trauma-informed, culturally responsive, and recovery-oriented practices. This position collaborates with executive leadership, quality assurance, and community partners to align services with organizational goals, funding requirements, and best practices in behavioral health care.
Essential Functions:
The essential functions of the Director are to:
- Oversight of program key performance indicators (KPIs)
- Provide clinical oversight to program managers supervising therapists, case managers, peers, and behavioral health technicians.
- Ensure compliance with state and federal regulations, licensing standards, and funding requirements.
- Oversee implementation of evidence-based, trauma-informed, and culturally responsive practices.
- Monitor clinical documentation quality, including assessments, treatment plans, and progress notes.
- Lead hiring, onboarding, supervision, and performance evaluation of clinical leadership staff.
- Analyze program performance data and implement quality improvement initiatives.
- Coordinate with executive leadership on strategic planning and service expansion.
- Respond to critical incidents, grievances, and audits with appropriate clinical and administrative action.
- Facilitate interdisciplinary collaboration across programs and external systems (e.g., justice, housing, education).
- Ensure staff maintain licensure, certifications, and required training.
- Represent the organization in community partnerships, funder meetings, and regulatory reviews.
- Promote a client-centered, recovery-oriented culture across all levels of care.
- Participate in strategic planning and budgeting
Key Competencies:
- Department Capacity Management: Demonstrates the ability to assess and align departmental capacity with organizational goals. Proactively identifies service demands and allocates resources to ensure optimal performance and sustainability. Balances short-term needs with long-term planning to support growth and impact. Collaborates across teams to address gaps and maximize efficiency. Maintains a clear understanding of sta
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