PM Ravello Host (On-Call)

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central Florida. We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right.

Four Seasons Resort Orlando at Walt Disney World 

Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central Florida. We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right.  

 

Join our AAA Five Diamond property in Central Florida! 

 

The Opportunity: 

PM Ravello Host (On-Call) 

  

Who We Look For: 

We are looking for an individual who can provide dining support in our on-site, breakfast outlet and modern Italian cuisine specialty restaurant, Ravello.  

 

Responsibilities: 

• Maintaining the reception area and entrance in all aspects of stocking and cleanliness  

• Greet guests in a positive, friendly manner and make them feel welcome   

• Maintain the safety and security of the restaurant/bar premises   

• Identify guests’ preferences and their personal information: regularity and time of dining, food and drink choice, seat preference, food allergies, special occasion, hotel guests, table position, telephone number, e-mail address, web address, etc.   

• Inform our guests about any upcoming events at Ravello or the resort   

• Ensure that guests are informed regularly about their table status if there is a delay   

• Communicate with Ravello managers and other hosts/hostesses continuously and update them on the dynamics of the reservations, delays and cancellations in order to avoid unnecessary table chasing or rigid return time policy    

• Recognize guests, remember the names of the regulars and be in constant communication with managers and reception about the satisfaction of our guests