Sr. Billing Analyst

Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.

Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.

This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.

As the Rates & Billing Analyst, you will coordinating billing and rates set-up and ongoing maintenance for various partners, secretaries, and their clients. The Rates & Billing Analyst will also ensure that client and matter information is harmonized across all systems; in accordance to the engagement framework and outside counsel guidelines.  Requirements entail supporting the billing department with billing processes, rates and fee arrangements, and system configuration governance/compliance to ensure accurate and timely entry into the firm’s billing system, while maintaining a high level of customer service. The Rates & Billing Analyst will analyze data to support pricing proposals, monitor alternative fee arrangements and provide reports to internal and external stakeholders, and support the annual standard rate review process.

What You Will Do:

•  Monitor Client Accounting mailbox/action requests

• Assign or create bill groups to new clients/matters

• Governance/Compliance checks

• Review and update the billing system to ensure that client and matter fee arrangements are implemented in accordance with the engagement framework and outside counsel guidelines.

• Responsible for analysis of client and matter level rate information; including responding to timekeeper rate inquiries.

• Build and update rate cards and client templates for proposed client pricing arrangements and rate submissions.

• Update client/matter designations and industry codes

• Update contact names and addresses (update any outstanding prebills)

• Bill group creations and matter consolidations

• Time deletions and corrections

• Create split payor invoices, including setting up payors that are not clients and creating the bill groups

• Prepare reports for partners regarding designations and client, matter and portfolio reporting.

• Reassign all designations for all departed attorneys

• Client and matter reporting for transition of departing attorneys

• Reopen and inactivate/closed matters for Account Payable

• Close client and matter numbers according to established process

• Maintain client/matter maintenance information

Who You Are:  

• 1-3 years of experience working in a professional services time and materials billing environment, law firm billing experience preferred.

•  Ability to adhere to and apply billing department policies and procedures. 

• Excellent analytical skills and high level of attention to detail

• Strong written and oral communication skills

• Advanced MS Excel

• Ability to provide a high level of customer service in a fast paced environment.

• Ability to handle a high volume of tasks while maintaining attention to detail and prioritizing as necessary.

• Proficiency in MS Office, MS Word, PowerPoint and Aderant/Expert.

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Benefits and More

At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including:

• Flexible work arrangements and hybrid work schedule

• Health, dental, and vision insurance

• Life and disability insurance

• Retirement & Savings Plan

• Emergency back-up child and adult care

• Paid vacation, sick time off, and holidays

• Professional development and career advancement opportunities