Senior Program Manager Strategic Projects, HR

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Responsible for reporting and inter-departmental strategic initiatives for the Human Resources function and GDC Americas, defining program scope, deliverables, and critical dependencies. Responsible for tracking HR initiatives and projects and following up to ensure team accountabilities are being met. The Sr. Program Manager Strategic Projects is responsible for reporting project status to HR Leadership.

Working at NTT

ESSENTIAL DUTIES & RESPONSIBILITIES

• Support cross-org projects and initiatives to meet the changing business environment and manage complex business needs.

• Focus on and design an Employee Training Program as a key strategic initiative.

• Work with leaders to define and operationalize improvements to the team’s communication strategy inclusive of SharePoint design, new communication mediums, deck templates, and more.

• Partner closely with stakeholders across the HR team and GDC business.

• Collaborate with leaders across the business to improve and optimize quality, efficiency, and effective resource management.  This includes the development of business processes and tools to continuously improve organizational efficiency.

• Create and manage on-going review cadence for key team metrics; work with HRIS team to provide reporting. 

• Communicate changes in procedures to the wider HR team and organization.

• Monitor and track project progress, actively manage risk and issues, and effectively escalate when needed.

• Coordination of meetings, including HR support for the Quarterly Communication Meetings and the Monthly Department Meeting; prepares agenda and PowerPoint slides for HR meetings; reserves facilities when needed.

• Identify and perform ad-hoc analysis, as needed to support the business need.

KNOWLEDGE, SKILLS & ABILITIES

• Ability to gain consensus from a position of influence. 

• Must be very organized, analytical, and structured – strong governance-orientation to ensure processes are followed and decisions are made at the appropriate level.

• Understanding of Project Management, and Planning

• Ability to demonstrate strong capability and expertise in SharePoint and MS Office 365 (Project, Outlook, Teams, Excel, Word, PowerPoint).

• Strong presentation and communication skills

• Able to work in a team environment with possibly many different agendas.

• Flexible and willing to consider others’ ideas.

• Manages stress and/or fast pace effectively.

• Excellent communication and problem-solving skills.

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EDUCATION & EXPERIENCE

• 10 years working in a corporate or large matrix organization environment. 

• Background, experience, and education in Human Resources; PMP/PgMP, is a plus.

• BA or BS required.  SPHR or SHRM certification is a plus.

PHYSICAL REQUIREMENTS

• Combination of sitting, walking, standing, and bending.

• Able to hear and speak into a telephone.

• Close visual work on a computer.

• Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.

• Able to lift and carry up to 20 lbs.

WORK CONDITIONS

• This position is expected to be remote for the foreseeable future with an occasional need to be onsite in a shared work environment.

• Extensive daily usage of workstation or computer.

This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $165,000 - $185,000.

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Skills Summary

Employee Engagement, Human Resources Consulting, Human Resources Information Technology (HRIT), Human Resources Policies, Human Resources Processes, Regulations, Strategy Plan, Talent Management

What will make you a good fit for the role?

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