Chief Medical Officer - Providence Medical Group, Montana

THE ROLE

The Providence Medical Group Chief Medical Officer (PMG-CMO) provides overall physician leadership to PMG for Montana, including the activities of all medical directors and oversight of all PMG primary and specialty care clinics. The PMG-CMO is responsible for all clinical activities, ensuring the highest quality of medical care delivered by PMG practitioners and support staff, achieving cost effective utilization of services provided, and oversees provider practice issues.  This position will be 0.6 Administrative and 0.4 Clinical.

The PMG-CMO and Chief Operations Officer (COO) for PMG Montana lead together in a dyad model and in collaboration with area leaders to enhance service throughout the entire continuum of care. The PMG-CMO and COO dyad provide oversight and guidance for the financial aspects of PMG, and the development and implementation of strategic initiatives consistent with the strategic initiatives of Providence. With dyad partner and regional leadership, PMG-CMO oversees development and implementation of strategic plans; assists with medical staff recruitment to achieve appropriate staffing levels; and ensures that clinic caregivers are well informed regarding PMG strategy, direction, current issues and management response to those issues. This oversight includes; joint accountability with dyad partner for attainment of financial performance targets and for compliance with accreditation standards, and organizational requirements, such as medical management strategies, disease management programs, and service improvement initiatives, including customer satisfaction, and complaint resolution.

As health care evolves, Providence is responding with a vision and core strategy to transform and innovate at scale. Across five states, Providence and its affiliates continue to pioneer how care is delivered by sharing one strategic plan designed to improve the health of entire populations by supporting the well-being of each person the organization serves. The plan supports the vision, "Together, we answer the call of every person we serve: Know me, care for me, ease my way®", which is Providence's promise to patients, customers and communities.

The core strategy of "Creating healthier communities, together" is supported by five specific areas of focus in the system strategic plan:

• Inspire: We must first inspire and develop our people.
• Know: To serve our communities effectively, we are building enduring relationships with consumers.
• Partner: Providing the best care requires new alignments with clinicians and care teams.
• Adapt: We'll develop and thrive under new care delivery and economic models.
• Adopt: To serve more people we will grow by optimizing expert-to-expert capabilities.

Through innovation, excellence, good stewardship and working together across Providence, we will continue to lead change to improve the health of our communities.

GOALS & OBJECTIVES

It is expected that the new PMG-CMO will make significant progress in the following measures of success within the first 18 months:

• Vision and Strategic Orientation: Articulate a vision and a plan to design primary and specialty care models that will position Montana PMG for success in the new paradigm and competitive landscape. Envision and develop a reasonable, coherent strategy for continued growth and maturation of primary care services. Develop and articulate a physician alignment strategy to successfully engage medical staff and community physicians. Implement program and strategies aimed at improving the health in the community and underserved populations.  In addition, support the ministry's commitment to becoming a high reliability organization by shaping a culture of reliability that will enable us to predictably achieve – every time, every place– safe, high quality outcomes, working towards zero harm. 
• Accountability and Execution/Results Driven: Achieve clinical outcome targets, advancing the high reliability and quality agenda of the health system and maintaining high-touch, cost-effective care delivery. Be results-focused; set clear goals, priorities and specific measurable targets centered on access, quality, patient experience, utilization management, and cost effectiveness; establish and implement peer review structure, make timely decisions while considering cross-functional implications and ensuring alignment with mission, values and strategy; know what and how to measure, and how to interpret and use results. Collaborate with senior leadership and key operations leaders to develop metrics and user-friendly dashboards to enhance accountability at the clinician and managerial level. Provide accountable leadership and oversight to clinicians and administrators in the development and implementation of operational excellence priorities that provide the region with a full