Senior Salesforce Consultant

Company Description

We Dream. We Do. We Deliver.

As a full-service, data-driven customer experience transformation, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger Namics and Isobar - two leading full-service digital agencies.

Our 1200+ digital enthusiasts are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 146 countries.

Job Description

• Translating business needs into technical requirements.
• Advising our clients on digital implementations & strategy as a subject matter expert.
• Delivering high level design of the target solution, including your own participation on the CRM administration
• Discussing with our development team the custom development requirements - you should have high-level understanding of APEX, VisualForce, APEX Web Services and Triggers.
• Supervise the project delivery
• Core team member of the project execution

Qualifications

Technical skills

• Minimum 5 years of CRM experience 
• Minimum 3 years of Salesforce experience
• Knowledge of UML and SCRUM methodology
• Development experience in APEX, VisualForce is an advantage

Functional & Soft Skills

• Excellent verbal, written and interpersonal communication skills
• Excellent analytical and problem solving skills
• Stress resistant and adherent to on-time delivery
• Strong work ethic, proactivity and flexibility

Languages

• Excellent knowledge of English
• Knowledge of German is an advantage

Additional Information

With us, you will become part of:

• An international team, where you can gain new/relevant experience. 
• A dynamic environment where you will never happen to fall into a routine work
• Possibility to grow and develop
• Start-up agile atmosphere
• Friendly and fun international team of creative minds

We offer even more:

⛺ 5 weeks of vacation + 3 wellness days

❤️ 2 Volunteering days to share the kindness of your heart with others

⏰ Flexible working hours and home office

🎯 Fully covered certifications in Salesforce, Adobe, Microsoft, etc. 

🎓 Full access to Dentsu Academy, LinkedIn Learning, on-site learning sessions

🐶 Pet friendly offices

💌 Edenred meal and cafeteria points

🍹 Team events: company parties, monthly breakfasts, and pub quizzes

🥪 Snacks, and drinks at the office

💸 Referral bonus program

💻 Laptop + equipment

📞 Corporate mobile phone subscription