Technical Service Representative: Ambler, PA

ABOUT THE ORGANIZATION
 

Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers.
 

Sun Chemical Corporation is a subsidiary of Sun Chemical Group Coöperatief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website at www.sunchemical.com or connect with us on LinkedIn or Twitter
 

 

Location: Ambler, PA (Must reside within reasonable commuting distance)

 

We are seeking an experienced  Techical Service Rep with excellent color matching skills to join our team in Ambler, PA. This role is critical in supporting our metal decoration ink operations and ensuring precise color matching within established visual and spectrophotometric guidelines. The ideal candidate will have a strong understanding of color theory, excellent technical skills, and the ability to thrive in a dynamic, customer-focused environment.

 

ESSENTIAL JOB FUNCTIONS:

 

• Color Matching Expertise:
  • • Accurately color match metal deco paste inks to meet visual and Spectro standards.
    • Apply principles of color science to achieve consistent and high-quality results.
• Customer Interaction & Support:
  • • Work effectively with Crown Color-Center leadership and navigate dynamics with an established competitor onsite.
    • Provide direct support to active 2-piece metal deco customers, including sharing ink formulas, printed IGT samples, and system updates for visibility across the ink network.
    • Adapt to customer needs and manage a busy daily workload on-site.
• Ink Room Management:
  • • Oversee ink room equipment, order consumables, and coordinate maintenance.
    • Maintain organized workflows and ensure operational readiness.
• Portfolio Development:
  • • Utilize available time to expand color options by matching remaining inks within the INX color portfolio.
• Travel & Training:
  • • Ability to travel to Sun RCML and/or Sun metal deco customer sites for on-site support and training as needed.

 

REQUIRED EDUCATION AND EXPERIENCE:  

• Proven experience in c