Senior Product Designer, Messaging Platforms

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. 

Mission Overview & Responsibilities: 

The New York Times is looking for a Senior Product Designer to lead projects focused on internal platforms and tooling, shaping the UX and workflows to scale our most essential business capabilities.

Our Platforms teams build the underlying technologies that power our products and business at scale. You will lead design initiatives across Messaging Platforms focused on building our email and push notification tools to support our Editorial and Marketing teams in reaching the right readers at scale. You'll use your interaction design skills to further build a new MessageHub flagship tool, while using research and service design to understand the systems, processes and workflows of different teams and translate them into intuitive, scalable solutions.

This is an individual contributor role. At The Times, Senior Product Designers are not only focused on working with cross-functional teams, but learning about our products and continuing to sharpen their design skills from more experienced designers on the team. The Senior Product Designer will have completed the design of a complex feature that has led to hitting team and our goals and seen them through a release cycle. They are an emerging leader with deepening expertise.

This is a hybrid role based in our New York City office.

Responsibilities:

• Collaborate on high-level product strategy, ensuring we're asking the right questions and solving for distinct needs.

• Work with engineers and product teams to ensure design quality and consistency of shipped flows and interactions.

• Create documentation (e.g. user journeys, experience maps, wireframes, frameworks) to lead conversations, build alignment, and help make decisions.

• Take product ideas and hone them into multiple solutions and concrete approaches, then collaboratively narrow ideas and establish requirements.

• Contribute to team and product design rituals.

• Nurture our design team, with an eye towards inspiring and mentoring your teammates and enhancing processes and documentation

• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

• You will report to the Design Director in Platforms Product Design.

Basic Qualifications: 

• A portfolio of work that showcases your design process along with finished design work.

• 5+ years of experience designing digital web or app products.

• 3+ years experience designing interactive products or tools.

• 1 or more years of service design experience or working on platforms.

• Proficient in design tools such as Figma.

• Proficient in prototyping tools such as (Play, Cursor, Gemini Canvas, Retool, Figma).

• Experience facilitating alignment through workshopping, brainstorms, and collaboration.

Preferred Qualifications: 

• Experience or enthusiasm for designing services, workflows or tooling for internal users.

• Experience navigating and translating complex technical systems.

• Experience conducting lightweight user research.

• Experience designing or conceptualizing large solutions while also aligning user and and business goals.

• Strong ability to show design decisions and impact.

• Experience working with stakeholders.

 #LI-Hybrid

REQ-019080

The annual base pay range for this role is between:$120,000—$145,000 USD

 

The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage peo