Associate Director of Clinical Services and Escalation

Job DetailsLevel: ManagementJob Location: Columbus - Columbus, OH 43203Position Type: Full TimeEducation Level: Graduate DegreeSalary Range: $71,327.00 - $76,905.00 SalaryWho We Are:

Since 1946, we’ve been providing compassionate treatment to support the behavioral, physical and emotional health of children and families, where the needs of each child are individually assessed and dynamic treatment plans are specifically designed to properly transition them from disruptive to permanent, stable environments. Our services include community-based services, residential treatment, and treatment foster care programs throughout our locations in central and northeast Ohio and West Virginia.

 

Why Work at The Village Network:


The Village Network prides itself on a Culture of Care: Come be a part of the mission and a member of a team that has a passion for what they do and the people they serve.
Excellent safety record and training program. The Village Network utilizes Collaborative Problem Solving along with The Neurosequential Model of Therapeutics to addresses the individual needs of youth and their families.
Tuition and Licensure reimbursement offered for employees looking to advance their knowledge and skills. Get help earning an advanced degree or get the Supervised Hours necessary to earn your independent licensure.
Great benefits, competitive salaries, and 272 hours (34 DAYS!) of PTO offered in the first year in addition to 6 paid holidays for fulltime employees with potential for PTO buy back for unused time.
12-year history of providing annual bonuses, as well as offering PTO Buybacks.
Advancement Opportunities: The village network is a growing organization and we aim to promote from within.


 
Qualifications
Job Title:                             Associate Director of Clinical Services and Escalation

Reports To:                            OhioRISE Clinical Director

Direct Reports:                     OhioRISE Supervisors

FLSA:                                      Exempt


Summary:

Utilizing high fidelity wraparound services, OhioRISE child and family teams provide moderate and intensive care coordination for Ohio’s most behaviorally complex children. This position oversees the delivery of clinical support that is provided to care coordinators who facilitate the planning of complex clinical services for TVN and its subdelegates.

Trauma-Informed Workplace Note:

The Village Network wants to be a great place to work, and we are committed to being a trauma-informed and responsive workplace, believing the practices that help people heal and thrive in our services should also guide how we treat and interact with each other.

As an employee of TVN, you will endeavor to learn and practice:


Making physical and psychological safety a priority
Being open and honest, especially when things are hard, without fear of retribution
Supporting each other
Ensuring clarity of responsibilities and accountability of self and others 
Working together collaboratively
Actively listening and creating space for giving or receiving feedback, recognizing it may or may not be applied
Treating people with dignity and respect


Essential Tasks, Duties, and Responsibilities:


Provide in person clinical and direct supervision for up to 6 OhioRISE Care Coordination Teams;
Facilitates the process for clinical management and escalation for members who demonstrate high acuity needs; This includes but is not limited to identifying complex members with emergent needs, serving as a consultant for child and family teams to explore and expand options for supporting members with high needs in the community, and determining timing for escalating supports to Aetna/ODM
Conduct internal reviews and ensure care/safety plans are in place to support members with complex needs; Assure clear action plans are created to support Youth with High Acuity Needs; Work directly with supervisor and care coordinator to support updates and to create back up plans when treatment options are not immediately available; Oversee transition and discharge planning
Represent leadership for the TVN CME in various meetings including but not limited to: in person child and family team meetings, in person clinical escalation meetings, in person PRTF Collaboration meetings, Inpatient Clinical Reviews, MSY Operational Meetings, community stakeholder meetings, etc.
Monitoring: Collect, analyze and report data related to Youth with High Acuity in alignment with contractual requirements for monthly metrics. Assure documentation standards are met in alignment with program requirements;
Facilitate in person weekly meetings with OhioRISE supervisors for training, consultation, and feedback; Provide in person direct supervision for unit supervisors;
Other duties as assigned


Knowledge, Skills, and Abilities:


LSW or PC licensure required; Independent licensure preferred
Must complete