Housekeeping Quality Assurance Manager - Park MGM
MGM Resorts InternationalAbout the role
Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.
THE JOB:
The role of a Housekeeping Quality Assurance Manager is crucial in maintaining high standards of cleanliness, hygiene, and organization to create a positive experience for customers and occupants while ensuring compliance with regulations and company standards.
THE DAY-TO-DAY:
Supervise, train, direct, and assist all employees assigned to the area
Distribute workload fairly and evenly to those assigned to the station
Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons
Perform frequent and consistent visual inspections to ensure cleanliness of guest rooms, hallways, lockers, and lobbies that all work is done properly
Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service
WHAT YOU MUST HAVE:
Two (2) years prior experience, such as guest room attendant, utility houseperson, environmental services
High School diploma, GED or equivalent education
Work varied shifts, including weekends and holidays
WHAT WILL MAKE YOU STAND OUT:
One (1) year of experience in Hotel Management
Two (2) years of experience in leadership roles or managing a team
Experience managing employees using a Collective Bargaining Agreement
Organizational skills to function effectively under time constraints, within established deadlines and attention to detail
Knowledge of OSHA regulations
Bilingual
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Healthcare, financial, and time off benefits including 401K matching
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Are you ready to JOIN THE SHOW? Apply today!
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