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Housekeeping Quality Assurance Manager - Park MGM

MGM Resorts International
Property - Park MGMfull_timeVerifiedPosted 5 Jul 2024

About the role

Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

THE JOB:

The role of a Housekeeping Quality Assurance Manager is crucial in maintaining high standards of cleanliness, hygiene, and organization to create a positive experience for customers and occupants while ensuring compliance with regulations and company standards.

THE DAY-TO-DAY:

  • Supervise, train, direct, and assist all employees assigned to the area

  • Distribute workload fairly and evenly to those assigned to the station

  • Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons

  • Perform frequent and consistent visual inspections to ensure cleanliness of guest rooms, hallways, lockers, and lobbies that all work is done properly

  • Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service

WHAT YOU MUST HAVE:

  • Two (2) years prior experience, such as guest room attendant, utility houseperson, environmental services

  • High School diploma, GED or equivalent education

  • Work varied shifts, including weekends and holidays

WHAT WILL MAKE YOU STAND OUT:

  • One (1) year of experience in Hotel Management

  • Two (2) years of experience in leadership roles or managing a team

  • Experience managing employees using a Collective Bargaining Agreement

  • Organizational skills to function effectively under time constraints, within established deadlines and attention to detail

  • Knowledge of OSHA regulations

  • Bilingual

THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally

  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

  • Free meals in our employee dining room

  • Free parking on and off shift

  • Healthcare, financial, and time off benefits including 401K matching

  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today! 

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Company

MGM Resorts International

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