Community Engagement Assistant - Mesa, AZ

Since 1971, A New Leaf has been dedicated to its mission of “Helping Families…Changing Lives,” making a positive impact on the lives of over 24,000 people annually in the Phoenix Metropolitan area. A New Leaf is committed to empowering individuals and enriching communities through transformative services. Guided by our core values—Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness—we strive to create meaningful, lasting impacts in the communities we serve.


Community Engagement Assistant – Volunteers
Work Schedule
Monday through Friday, 8:00 AM – 5:00 PM (hours are flexible but will be within the office hours)
**Part Time (29 hours or less)
Work Environment
On-site
Compensation
$20.00 per hour (non-exempt)
A New Leaf is committed to empowering individuals and enriching communities through transformative services. Our core values—Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness—guide us in creating meaningful, lasting impacts in the communities we serve.
Job Summary:
The Community Engagement Assistant supports the Community Engagement team in coordinating individual and group volunteer involvement across A New Leaf programs. This role assists with application review, onboarding preparation, scheduling, communication, meal coordination, and recordkeeping to help ensure a well-organized and meaningful volunteer experience. Success in this position requires professionalism, strong attention to detail, and the ability to work collaboratively in a fast-paced environment.
Responsibilities:
• Assist with reviewing volunteer applications and scheduling initial interviews.
• Communicate with program staff to help coordinate individual volunteer placements based on program needs.
• Prepare onboarding materials and support volunteers in completing required documentation.
• Maintain accurate volunteer records and update information in the volunteer management system.
• Coordinate logistics and communication for group volunteer activities, including service days and meal donations.
• Manage the agency’s meal calendar and confirm group participation and details in a timely manner.
• Serve as a point of contact for group volunteers to answer questions and provide guidance before, during, and after scheduled visits.
• Respond to inquiries about volunteer opportunities and provide timely, professional information to interested individuals or groups.
• Draft and send communications to volunteers, community partners, and meal donors as needed.
• Support volunteer appreciation efforts and assist in coordinating recognition activities and community events.
• Help maintain internal tracking tools and documentation to ensure compliance with agency procedures and funder requirements.
• Provide general administrative support to the Community Engagement team, including calendar maintenance, file organization, and material preparation.
• Other duties as assigned
Qualifications:
Education:
• High school diploma, GED, or equivalent required
• Coursework or training in nonprofit management, communications, or a related field preferred
Experience:
• Experience in volunteer coordination, community engagement, or administrative support preferred
• Strong organizational and communication skills, both written and verbal
• Proficiency in Microsoft Office (Word, Excel, Outlook) and willingness to learn internal systems
• Detail-oriented with the ability to manage multiple priorities and meet deadlines
• Comfortable interacting professionally with volunteers, donors, program staff, and community partners
• Experience with volunteer management software or scheduling tools preferred
Working Conditions/Physical Requirements:
• This position is primarily office-based with occasional travel to program or community sites.
• Must be able to sit, stand, and walk for extended periods.
• Must be able to lift and carry up to 20 pounds occasionally (e.g., event materials, supplies).
• May require occasional evening or weekend hours to support volunteer activities or community events.
• Regular use of computers, phones, printers, and other standard office equipment is expected.
• Must be able to work in a fast-paced, team-oriented environment while maintaining professionalism and confidentiality.
Compliance Requirements:
• Must Be At Least 21 Years of Age
• Class One Fingerprint Clearance Card
• DCS Central Registry Background Check
• Drug Screening
• CPR/First Aid Certification
• Valid Unrestricted Driver’s License
• Current Auto Liability Insurance
• 39 Month Motor Vehicle Record
• Adhere to all organizational policies, including the Code of