Identity and Access Management Specialist

MSF is an international, independent medical humanitarian organization. We are a non-profit, self-governed worldwide movement of more than 63,000 people.      

We provide emergency medical assistance during armed conflict, natural disasters, outbreaks of deadly diseases and assist those who are excluded from healthcare. MSF delivers care based on need and when we see injustice, we speak out. We are an organization that remains impartial, knowledgeable, and effective, and this is what makes the difference between life and death.      

People are our priority. At Médecins Sans Frontières (MSF)/ Artsen zonder Grenzen, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We encourage diverse applicants including individuals of all gender identities, ages, sexual orientations, nationalities, races, religions, beliefs, social and marital status, people with different abilities and all other diversity characteristics and how they work together. 

With immediate effect, the ICT department is looking for an: 

 

Identity and Access Management Specialist

(Preferably based the Netherlands, but open to hire in countries with MSF contracting offices, CET +/- 2 hours)

 

Position objective

 

Implementing and managing our IAM solution in both country programmes and HQ, aligning technology with business needs, enhancing efficiency, ensuring security and compliance, and providing user support. Their expertise and contributions will directly support the organization in meeting its priorities related to security, compliance, efficiency, user satisfaction and improve the access to MSF information assets. We are currently implementing Sailpoint access Management across our country programmes and Back-office portfolios of our Amsterdam presence. 

Main responsibilities

• In the implementation phase, Integrating applications to get user access data, Ensuring security throughout the Application Development Life Cycle. Ensure industry best practices are implemented and carried forward. 
• Facilitation of employee journey and user experience, reduce manual management of creating and managing identities and support the automation by way of managing user accounts, permissions, and access rights.
• Support the review and optimisation of existing processes in the country programmes and MSF Amsterdam Office specifically processes aligned with the HR Systems (current and under implementation).
• Monitoring compliance with policies, regulations, and customer requirements. Ensure the organization adheres to the Identity and Access Management Policies and Matrix, and the same is reflected in the system by periodic reviews. Participate in IT & Control Audits as focal point for Identity and Access Management. Conduct periodic risk assessments and advise ICT Management on actions.
• Provide user support, ensuring that staff can navigate the IAM system seamlessly. Assist users in accessing the information they need, troubleshoot any issues, and provide guidance on best practices for secure information access.
• Investigate incidents and recommend corrective actions. Manage issues that may occur due to misalignment or mismanagement of user access.
• Act as focal point between Support/ Maintenance vendor and MSF – Manage the vendor after IAM project is in BAU phase.
• Implement Segregation of duties across the MSF OCA ICT Applications landscape.

Candidate Profile

 

Specific knowledge

Familiarity with and hands-on experience with Low Code development platforms and integration low code solutions into an enterprise application landscape. (Preferably Microsoft Power Platform)

Strong understanding of Identity and Access Management (IAM) principles.

Hands-on experience with SailPoint IdentityIQ/IdentityNow.

Knowledge of SailPoint Lifecycle Manager (LCM) and Compliance Manager.

Familiarity with SailPoint APIs and integration capabilities.

Demonstrated knowledge on Microsoft pow