Practice Leader

POSITION SUMMARY

EVP Eyecare is a privately held, portfolio company of The Cortec Group. Based in Denver, Colorado, EVP owns and operates a super-regional network of eyecare practices and surgical centers that conduct business under premier brands in Colorado, Texas, and Arizona. We believe that delivering on an outstanding patient experience starts with building an outstanding employee experience.

Our mission is to improve peoples lives through better vision and outstanding patient experiences.

As Practice Leaders, the Leader will work closely with the Regional President and other company leaders to become the best eyecare provider within their region and in the world. This will be achieved by:

• Leading, implementing and promoting EVP Culture
• Growing the business organically and through add-on acquisitions
• Driving profitability and productivity as a matter of organizational habit
• Collaborate Corporate efforts to achieve goals
• Establish and optimize alignment, communication, and routines within the region, especially with doctors

A Practice Leader will model above the line leadership based on the following standards:

• Enduring Discipline Model discipline in the way your region feels, your actions and your spoken word
• Imperfect Progress Focus on progress not perfection
• Fearless Effort Go Win vs. Not Losing
• Productive Discomfort Lean into the discomfort of progress and GSD
• Functional Humility Choose Improvement over Ego

In summary, the Practice Leader is responsible for mobilizing and guiding their respective location towards extraordinary employee, patient, and financial outcomes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Promote our shared EVP Mission among all employees and providers
• Lead EVP Cultural activities (HubEngage, Culture Huddles) that practices, promotes and permits our elite standards
• Coordinates efforts to achieve and surpass volume, profitability, cash flow, and patient experience objectives in their location.
• Work with the Director of Patient Experience to ensure optimum productivity and patient experience
• Collaborate with compliance, patient experience, ambulatory services, H/R, billing, I/T, sales, marketing, accounting and finance to enhance the strength of their location.
• Act as a liaison between the Clinic and ASC staff to problem solve and effect positive change.
• Drive patient volume in partnership with Regional President and other team members based upon an approved monthly budget.
• Develop and implement plans for systems, processes, and personnel designed to achieve the best patient experience and productivity across all functions.
• Use weekly flash report, other KPI reports, forecasting and budgeting to drive company goals.
• Use metrics to monitor performance and drive improvements in operational results and patient experience. Teach direct reports and other employees to use metrics to drive and manage the business.
• Provide communication routines that produce high employee engagement and alignment with corporate objectives.
• Mitigate human resource confli