Executive Director of Enrollment Management
Commonwealth of MassachusettsAbout the role
Description
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https://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=194228
About Northern Essex Community College:
THE COLLEGE: Northern Essex Community College (NECC) serves about 5,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts. Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an award-winning Student One-Stop Center. Our urban campus in Lawrence occupies a number of buildings in the heart of downtown. Most recently, we have constructed a new 44,000 square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied Health & Technology Center. Both campuses are a short drive to Boston and to the beaches and state parks along the coast.
The College has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve. NECC is also committed to using evidence to guide planning and decision-making. These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengths-based, institution-wide professional development; and in our ten-year involvement as a Leader College in Achieving the Dream, a national network of community colleges dedicated to using data to close student achievement gaps.
We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. With over 40% Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England.
We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success.
Job Description:
POSITION: Full-Time Executive Director of Enrollment Management (Executive Director): Enrollment Services; Haverhill and Lawrence (45 Franklin St.) Campuses; 37.5 hours per week; Non-Unit Professional Position.
SUMMARY: Reporting to the Vice President of Student Affairs, the Executive Director provides visionary leadership and operational oversight for the college's enrollment-related departments, including Recruitment & Admissions, Financial Aid, Student Accounts, and Testing.
This senior leadership role is responsible for developing and implementing comprehensive strategies that enhance student access, improve the enrollment experience, and ensure alignment with NECC's mission and strategic priorities. The Executive Director will lead data-informed initiatives to strengthen enrollment planning, support student success, and maintain compliance with all federal, state, and institutional policies.
RESPONSIBILITIES:
- Provide strategic leadership and operational oversight for student recruitment, admissions, financial aid, testing, onboarding, and student billing.
- Develop and implement comprehensive enrollment strategies to support institutional growth, access, and student success.
- Ensure that policies, procedures, and services comply with all relevant federal, state, and local laws and regulations.
- Analyze enrollment trends, produce data reports, and provide actionable insights to inform academic planning and decision-making.
- Collaborate with academic and student services leaders to support seamless student transitions and first-year retention efforts.
- Supervise and mentor staff across enrollment departments, fostering a collaborative, innovative, and results-driven team environment.
- Manage departmental budgets, ensuring responsible allocation and stewardship of financial and human resources.
- Ensure regulatory compliance and effective administration of institutional, federal, and state financial aid programs.
- Lead efforts to improve operational efficiency through process eval
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