Chronic Care Customer Representative - Oklahoma Overlay

Job Description

The Chronic Care Representative (CCR) is the primary point of contact for a variety of customers within their assigned geography. The CCR is a key member of the local Customer Team that works collaboratively with other Company field-based employees such as the Account Executives, Integration Delivery Systems leaders as well as other members of our Company's extended team.

• This is a field-based sales position that will be responsible for the Oklahoma Overlay Territory.

• Major workload centers in the territory include Oklahoma City and Tulsa.

• The selected candidate must reside in the state of Oklahoma.

• Travel varies based on candidate’s location within the geography, but occasional overnights should be expected, ~10%.

These customers may include: 

• Health care providers such as physicians, physician assistants, nurse practitioners, nurses, pharmacists as well as quality directors and office managers. ��

• Within their geography there are a diverse set of health care locations that they will call upon to execute their role including: physicians’ offices, integrated delivery systems, and hospital clinics.  

The primary activities include:

• Developing a territory level business plan in accordance with our Company's policies, standards, and ethics.

• Maintaining product knowledge and certification on the Company portfolio for which they are responsible.

• Engaging in balanced product sales discussions with Health Care Providers and Health Care Business Professionals to align customer needs and Company products in accordance with product labeling.  This is achieved by keeping apprised of professional and health care environment knowledge through self-study of company-provided scientific, product and marketplace information, attendance at product workshops and conferences, as well as consistent and ongoing review of Company promotional materials.

• Providing Company management with updates on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals.

• Providing customers with key insights by keeping apprised of professional and health care environment knowledge through self-study of company-provided scientific, product and marketplace information, attendance at product workshops and conferences, as well as consistent and ongoing review of Company promotional materials.

• Regularly monitoring their business performance against objectives using company provided tools.

Position Qualifications:

Minimum Requirements: 

• Bachelor's degree (BA/BS) with 0-3 years of Sales experience OR a minimum of high school diploma with at least 4 years of relevant work experience which could include: professional sales, experience in marketing, military, or healthcare/scientific field (pharmaceutical, biotech, or medical devices)

• Demonstrated excellence in current or previous educational or professional roles

• Excellent interpersonal and communication skills

• Ability to work both independently and within a team environment

• Strong organizational and time management skills

• Valid Driver's license and ability to drive a vehicle

• Travel the amount of time the role requires

• Reside within the state of Oklahoma or willing to relocate to Oklahoma

Preferred Qualifications:

• Ability to convey technical concepts accurately and clearly

• Previous sales, account management, consultative, or customer service experience

• Ability to analyze metrics to assess progress against objectives

#MSJR

#USPHARMA

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and div