Director, Human Resources

Description

POSITION SUMMARY
The Human Resources Director (HRD) leads and oversees several HR functions to include: employee relations, HR systems, recruitment and retention, reporting, legal compliance, ensuring a positive and compliant work environment. This position will collaborate with leadership across the organization to develop and implement strategic HR initiatives, fostering a culture of diversity and inclusion while attracting and retaining top talent.  Ensures compliance with all federal and state employment laws and regulations. Serves as a go-to resource for employee relations matters, providing guidance and support. Manages and maintains the Human Resource Information System (HRIS) as the super-user. Conducts training sessions for managers and supervisors on HR policies and procedures.

ESSENTIAL JOB DUTIES AND FUNCTIONS

While living and demonstrating our Core Values, the HR Director will:

General HR Responsibilities:

• Administer various human resources plans and procedures for all company personnel; assists in development and implementation of personnel policies and procedures
• Maintain compliance with federal and state regulations concerning employment
• Responsible for the administration of the performance management process inclusive of probationary reviews, annual performance review process
• Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed
• Be the HR liaison and project manager as it relates to opening new clinical sites to ensure HR requirements are met timely
• Assist with annual orientation of new class of residents/fellows with GME and HR team
• Assist HR team with employee events and projects
• Conduct training sessions for the management team as it relates to recruitment and selection, manager 101 on administering employee coaching, disciplines and performance improvement plans, harassment, etc.
• Continue to improve processes and complete required PDSAs, SAFE Report, and community events
• Provide annual UDS employee data for required health center report
• Responsible for the oversight and timely filing of the annual EEO-1 report
• Respond to data requests for grant submissions and other organizational reports such as board meetings, HRSA reports etc.
• Regularly attend clinic huddles, operational meetings, and management meetings to disseminate critical HR updates, announcements, and policy changes
• Work closely with other members of the HR team to maintain a high level of organization within 
• Provide HR support for HRSA site visits and applications
• Responsible for clinician contract renewals
• Assist and provide support to VP as needed
• Special projects as requested/needed

Employee Relations:

• Develop and implement HR policies and procedures related to employee relations.
• Partner with all levels of management to communicate HR policies, procedures, and legal requirements to employees across all levels
• Serve as a go-to resource for urgent employee matters, providing timely guidance and support on employee misconduct, employee personal crisis situations, and performance issues
• Serve as a trusted advisor to managers, providing a confidential sounding board for complex employee situations. Collaborate with them to explore resolution options and develop effective strategies
• Lead and guide involuntary employee separations in collaboration with relevant managers. Ensure a professional, compliant, and respectful process is followed throughout
• Recommend and implement employee relations best practices to foster a positive work environment, high morale, and motivation
• Conduct confidential investigations into employee complaints, concerns, and potential harassment, utilizing strong interpersonal and active listening skills to mediate solutions
• Provide coaching and guidance to managers and supervisors on progressive discipline procedures and best practices as well as performance improvement plan administration, tracking and resolution. (e.g., TWCGME and TWCCH)
•  Oversee and manage all unemployment claims, including timely responses, documentation, coordination with internal stakeholders, and representation or preparation for unemployment hearings to ensure compliance with state and federal regulations. 
• Conduct training sessions for managers and supervisors on handling employee relations matters
• Maintain confidentiality throughout the employee relations process.
• Maintain visibility to provide guidance and support to employees on a broad range of HR-related issues across all locations

HR Systems