IT Analyst II (Webmaster)

Office of Strategic Communications & Stakeholder Engagement (SCSE)

Annual Salary Range: $93,448 - $124,958

FLSA  Exempt / Union Represented

About the Office

Strategic Communications & Stakeholder Engagement (SCSE) works to ensure that all of the agency’s key audiences and stakeholders, including the public, attorney licensees, legal services partners, admission applicants— as well as its oversight bodies--know about the agency’s public protection role and are aware of the State Bar’s services and resources. The office supports the agency’s key strategic objectives and initiatives, provides consumer legal information, and supports all key functions of the agency through online content, social media channels, publications, and media and public outreach.

About the Position

The Office of Strategic Communications & Stakeholder Engagement seeks a Webmaster to manage the State Bar’s public website and other smaller web properties.  The Webmaster will be vital in partnering with the office’s web and social media team, other offices, Information Technology, and external vendors to enhance web content and organization, user interface and navigation, functionality, and accessibility to improve the online digital experience. We seek someone with strong working knowledge and experience in user interface design, web and internet coding languages (HTML, CSS, PHP), web content management and computer graphic applications, information display and hierarchy, and enjoys staying up to date on the latest digital trends, tools, and techniques in web design. 

Definition

Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned.

IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration.

Distinguishing Characteristics

IT Analyst II

This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level.

Examples Of Essential Duties

Duties may include, but are not limited to the following:

• Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements.
• Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations.
• Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization.
• Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes.
• Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation.
• Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, co