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Technical Consultant - ServicesNow
SoftgicUKRemotefull_timeVerifiedPosted 27 Sept 2024
About the role
This is a remote position.
Responsibilities:- Collaborate with the lead Technical Consultant to design and implement ServiceNow solutions meeting customer requirements.
- Design and propose technical solutions based on customer needs.
- Develop architectures and technical designs adhering to industry standards.
- Efficiently diagnose and resolve technical issues.
- Work with the team to identify and address technical challenges during implementation and maintenance.
- Create and maintain detailed technical documentation, including user manuals and specifications.
- Ensure technical deliverables conform to established documentation standards.
- Provide technical training to end-users and team members as necessary.
Requirements
- Solid experience as a Technical Consultant in ServiceNow environments.
- Strong skills in Discover and CMDB.
- Service Mapping experience is a plus.
- ServiceNow Certifications.
- English proficiency at B2/C1 level.
- Espanish native or fully fluent.
Benefits
- Recognized as a Great Place to Work.
- Opportunities for scaling and growth.
- Time off.
- Support for formal education and certifications.
- Benefits with partner companies.
- Referral plan.
- Flexible working hours.
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