Food Runner

Hotel: 

Normal Marriott

201 Broadway Ave

Normal, IL 61761

Food Runner

Part time

Starting Compensation

$15

Expected Job Closing Date:

2025-02-07

Job Description

Primary Purpose: 

The primary purpose of the Restaurant Associate is to provide guests with an excellent restaurant experience in accordance to the established policies and procedures.

Work Performed: 

The Restaurant Associate will be tasked with the following duties, responsibilities, and assignments: 

• Schedule dining reservations and arrange parties or special services;    

• Ensure prompt and courteous service to guests;  

• Answer telephone calls and process phone orders;  

• Greet guests, escort them to tables, and provide menus, answering dining related questions, and suggest food and beverage items;  

• Take food and beverage orders, relay orders to kitchen, and serve food to guests;  

• Coordinate amenity delivery request in connection with the kitchen department;  

• Monitors tables in assigned section ensuring all guests are served; 

• Address guest complaints;   

• Collect and process guest payments;   

• Totals receipts at end of shift to verify sales and clear cash register;   

• Ensures tips are reported properly for tax processing; 

• Clear dirty table settings and prepare table for resetting;   

• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments; 

• Inspect dining room serving stations for neatness and cleanliness;  

• Assist service staff as necessary to service guests in a timely manner; 

• Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and 

• Any and all other work as required to complete the primary purpose of the position. 

Qualifications: 

 

Preferred Prior Experience: 

Six months of previous customer service, restaurant and/or cashier experience  

 

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