General Manager

Columbia Sportswear Company Employee Store​

14100 NW Science Park Drive

Portland, Oregon 97229

• Total Rewards: Quarterly Bonus Program to award store performance, Comprehensive Medical with FSA/HSA options, Dental, Vision, and Well-being plans, 401(k) participation with company matching
• Wellbeing support: Routine Time Off that starts immediately, Floating Holidays, Quarterly reimbursement program to support your health and fitness, and Employee Assistance Programs (EAP) which provide access to free mental health services, financial services, discounts on fitness programs, and more. 
• Community impact: We give back with paid DEI Hours and Volunteer Hours to support your passions!
• Growth opportunities: Grow your career with the Tuition Assistance Program and learning/development courses
• Employee discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear

ABOUT THE POSITION 

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations, strategies, and procedures, to guiding and developing team members, our Store Leadership Teams help create memorable customer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.”

As the General Manager, you will be a leader who plans and directs day-to-day operations of the store aimed to develop strategies to improve customer service, drive store sales, increase profitability, and execute marketing and promotional directives that will increase sales and grow our existing customer base. This role is responsible for maintaining high store standards, fostering a positive environment, forecasting staffing needs, and developing a recruiting strategy.

HOW YOU’LL MAKE A DIFFERENCE 

• Lead the store team to develop, evaluate, and coach staff as necessary to maintain a high-level of service and quality to meet customer experience expectations.
• Leads product merchandising and promotional execution to tell compelling product and brand stories that influence consumer buying decisions.
• Inspire, educate, guide, and develop associates and keyholders to meet short and long-range growth plans and career paths within the store, field, and general office.
• Develops and executes strategies that drive sales, minimizes inventory shrink, and manages operating expenses within budget to achieve divisional goals and increase store profitability.
• Leads effective and accurate execution of operating procedures and ensures team members adhere to company policies and standards.
• ​Provides regular feedback and recognition to employees for their contributions to the store and team success. Maintains accurate and timely store records related to applicants, new hires, payroll, coaching, disciplinary actions, and terminations.
• Communicates regularly with Area/District Manager providing relevant market information, product assortment needs, and employee successes and challenges.

YOU HAVE 

• Bachelor’s or master’s degree, or applicable certification or equivalent experience
• 5 years of functional experience
• Experience managing individual contributors and a department or has acted as a lead.
• Strong problem-solving skills: ability to resolve technical, operational, and organizational problems and drive decisions that impact finances, efficiency, and effectiveness of the store.
• Skill operating a Point of Sales (POS) system, and various software packages.

JOB CONDITIONS

• Frequently in a more active environment (i.e., it requires the ability to constantly move about) that can be physical or strenuous in nature (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally it requires the ability to work in place.
• Ability to communicate with others.
• Occasional travel is required (approximately 5%) for meetings and to support business needs.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

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This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position