Senior IT Systems Engineer

About Energy CX:

Energy CX is redefining the energy brokerage industry as the fastest-growing player in the US. By bringing cutting-edge technology, advanced analytics, and innovative solutions, we are disrupting a space that has operated in the dark for too long.

Why Energy CX? 

• Entrepreneurial and ambitious culture with a great team oriented environment
• Fastest growing energy broker in the country
• One of the fastest growing companies in Chicago
• Recognized by Fortune and Great Places to work US
• Named on Inc 5000’s list of America’s fastest growing companies

Compensation

• Year One Earnings → $110,000+

Title: Senior IT Systems Engineer 

About this Job

As a Senior IT Systems Engineer, you'll own and operate the company's IT and cloud infrastructure end-to-end, from helpdesk and device management to cloud architecture and security compliance. 

This is a hands-on, in-person role at a company of 100+ and growing. We'll calibrate scope and seniority to your experience, with a clear path to expand responsibilities as we scale.

 

Daily and Monthly Responsibilities

• IT Operations & Support
• Run internal IT operations including device management, MDM, account provisioning, on/offboarding, endpoint protection, domain management, and help desk support
• Lead phishing training and security awareness programs
• Serve as internal point of contact for IT vendor relationships
• Security & Compliance
• Administer and enforce access controls, IAM, sharing rules, and security policies across SaaS tools (Google Workspace and others)
• Think proactively about compliance frameworks and related controls, owning evidence collection, audit coordination, ongoing maintenance, access reviews, and policy documentation
• Develop and maintain disaster response and business continuity plans
• Cloud Infrastructure & Observability
• Design, deploy, and own cloud infrastructure across AWS and DigitalOcean, including VPCs, IAM, and networking
• Implement and maintain Infrastructure as Code (Terraform or equivalent) with appropriate isolation and promotion workflows
• Own logging and observability strategy across infrastructure and applications

Skills & Qualifications

• 5+ years in a hybrid IT/infrastructure role at a small or mid-sized company, or an equivalent split between sysadmin/IT and DevOps/cloud engineering
• Strong foundation in IT operations: device management, MDM platforms (Jamf, Kandji, Intune, or similar), endpoint protection, and tier-1/2 helpdesk support
• Experience administering Google Workspace and other SaaS tools at the policy and access-control level
• Working knowledge of networking fundamentals: DNS, TCP/IP, firewalls, VPNs
• Comfort owning the helpdesk function (this role includes hands-on support, not just architecture)
• Scripting proficiency in at least one of: Bash, Python, or similar
• Strongly Preferred
• Hands-on experience with AWS (VPC, IAM, EC2, networking) is a plus
• Working knowledge of Infrastructure as Code (Terraform or equivalent)
• Experience preparing for or maintaining compliance frameworks (SOC2, ISO 27001, HIPAA, or similar)
• Familiarity with vulnerability management programs and penetration testing coordination
• Familiarity with logging and observability stacks (Datadog, Grafana, CloudWatch, etc.)
• Active engagement with AI in your own work: track record of using AI coding tools (Copilot, Cursor, Claude Code, or similar) to accelerate IaC authoring and infrastructure automation, scaling infrastructure for AI workloads, evaluating AI-native DevOps tooling, and setting standards for responsible AI use across teams
• Nice to Have
• Prior experience as the sole or first IT/infrastructure hire at a startup
• Industry certifications such as CompTIA A+, Network+, or Securi