Network Engineer (Unified Communications)

The Hospital:

The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards. 

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here.

About the Role:

This is a Full Time Position within the Information Communication and Technology (ICT) department - Networks and Telecommunications. 

 

The department provides multiple network and communication infrastructure and systems to support the ongoing operation of the hospital. You will be responsible for the management, maintenance and support of these systems in addition to being a subject matter expert in Cisco Unified Communications working across multiple initiatives and projects.

 

What You'll Achieve:

• Provide technical leadership and act as a Subject Matter Expert (Network and Telecommunications)
• You will plan and implement proposed technical changes in accordance with Change Advisory Board (CAB) and overall implementation plans
• Foster collegiate relationships with internal and external stakeholders
• You will manage and support the proactive monitoring and alert of ICT networking and telecommunications infrastructure to ensure high availability and operational stability
• You will develop, document and maintain ICT infrasturcture related processes, standards, procedures and guidelines
• You will participate in activites to maintain or enhance the RCH cyber secutiry posture, including compliance with required cyber security frameworks 

 

Your Skills and Experience:

• Cisco Certified Network Professional (CCNP) certification or equivalent industry experience required
• Hands on experience and demonstratable knowledge of working with Cisco Routers, Switches, Voice and Wireless Technologies
• Experience supporting and managing Cisco UC platforms (Cisco Unified Communications Manager 11.x and above)
• Able to plan / perform detailed planning and implementation of critical infrastructure work (upgrades/network refresh/cross-team co-ordinated maintenance) including change management
• Experience with updating and working with Incident/Service Management system – (e.g. ServiceNow)

 

If this sounds like you, click here to view the position description.

 

What We Offer:

• Salary Packaging – Increase your take home pay!
• Parkville location and close to public transport
• Discounted on-site car parking

 

Other Requirements:

• Current National Criminal Record Check, or willing to obtain
• Valid Working with Children Check
• Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure

 

Application Process: