Head of Operations

Meet Method

We built Method to propel the next decade of consumer finance. Method’s APIs are redefining financial connectivity with real-time read-write access to consumer liability accounts and bringing consumer finance one step closer to being autonomous.

We are built on the tenets of consumer permissioned data access to enable financial institutions to deliver the most competitive products and seamless experiences to the consumer. We have helped 4+ million users connect 30+ million liability accounts, credential-less, save millions in interest and fees and get access to billions of dollars in personalized loans. We have partnered with 60+ financial institutions - including Bilt Rewards, SoFi, PenFed, Figure, Happy Money and Aven - to deliver frictionless, personalized and engaging user experiences. 

We’re a team of 30+ people spread across offices in Austin, Washington D.C., and New York City! We’re excited to continue the momentum working alongside our investors and advisors from Andreessen Horowitz, Emergence Capital, Y Combinator, Avra, and Ardent. To learn more about us, check out our blog!

The impact

You will partner very closely with our CEO, COO, and cross-functional leadership team to dive deep into business performance, advise leadership with analytical business insights, and develop strategic plans. You will lead a cross-functional team of accounting, FP&A, compliance, information security, and HR to scale Method’s strategic priorities and solve our most challenging business issues. This role is perfect for someone highly analytical, organized, and collaborative - all with a strong bias for action.

What you’ll do 

• Be a thought partner to oversee the growth of the company and develop systems to support our growth

• Manage the accounting, finance, compliance, information security, HR functions and collaborate closely with business to align and execute projects according to the company roadmap

• Drive product-operations alignment: Collaborate with product, engineering, and finance teams to enhance and manage operations for Method’s product suite

• Jump into various projects to keep things on track and fill in the gaps in skill and bandwidth. One day you may be reviewing financial forecasts, the next you might be driving information security audit!

• Implement metrics and KPIs to track and optimize operational efficiency, working closely with teams to drive performance

• Establish and maintain internal controls, compliance, and risk management practices

• Manage vendor relationships and contract negotiations for strategic partnerships

Who you are 

• 8+ years experience ideally within business operations, finance, and/or management consulting roles

• 3+ years as a people manager at a venture backed company

• Data-driven to support strategic planning

• Exceptional ability to lead cross-functional teams from a position of influence/partnership

• Exceptional project management and organizational skills, with a heightened focus on attention to detail, strong sense of urgency, proactivity, and independence

• Ability to structure work plans, navigate competing priorities, and manage complex projects end-to-end
  
  

Extra awesome

• Experience in B2B fintech or finance-related industries

• Hands-on experience with HR operations and compliance management

• Background in managing growth-stage startup operations

Compensation
The annual US base salary range for this role is $200,000 - $250,000, based on experience.