Contents Production Lead

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Bonus based on performance
• Competitive salary
• Vision insurance

Paul Davis Restoration of San Antonio is a leader in property damage restoration, helping families and businesses recover from disasters. We value teamwork, integrity, and delivering exceptional customer service.

Position Overview

We’re seeking an experienced Contents Lead to oversee contents operations, including scoping, estimating support, inventory, packing, cleaning, moving, and storage. This position requires familiarity with restoration industry standards, TPAs, and insurance programs.

This is a great opportunity for a contents or mitigation professional ready to step into a leadership role.


Key Responsibilities

• Scope and assess contents losses; provide data to estimators for preliminary estimates.
• Communicate scope and value of contents work to adjusters and homeowners.
• Ensure compliance with TPA guidelines, SLAs, and program requirements.
• Lead team performing inventory, packing, moving, cleaning (including ultrasonics cleaning systems) and storage.
• Use restoration software (Encircle, ContentsTrack, DASH) for documentation and tracking.
•  Oversee contents process and provide improvements when necessary  

Qualifications

• Previous experience in contents management, restoration, moving services, or a related field is preferred.
• Strong communication skills with homeowners, insurance adjusters, and internal teams.
• Ability to lead and motivate a team.
• Highly organized with attention to detail in scoping, inventory, and documentation.
• Physically able to lift/move furniture and contents as needed.
• Valid driver’s license and clean driving record.
•  IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration) 
  
  

What We Offer

• Competitive pay (based on experience)  Hourly pay: $20.00 to $28.00/hour based on experience and certifications 
• Paid time off and holidays
• Opportunities for training and career development
• Positive, team-focused work environment
• 401k Matching 
• Bonus opportunities based on performance

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.
We support and hire Veterans and we are an Equal Opportunity Employer

   Compensation: $20.00 - $28.00 per hour

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

 

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

 

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

 

Our Mission:

To provide opportunities for great people to deliver Best in Class results