Neighborhood Partnerships Assistant Manager

Company Description

Feeding San Diego is a non-profit organization on a mission to connect every person facing hunger with nutritious meals by maximizing food rescue. Established in 2007, Feeding San Diego rescues surplus food from local and national food donors before it goes to waste and gets it to people facing hunger in San Diego County. It is the only Feeding America partner food bank in the region.

Feeding San Diego is dedicated to building a team that reflects the diverse county we serve, including those with varying backgrounds and life experiences. Applicants who strengthen our team through personal knowledge of poverty and food insecurity, as well as members of marginalized groups, are encouraged to apply.

Job Description

POSITION SUMMARY

Under the supervision of the Neighborhood Partnerships Manager, the Assistant Neighborhood Partnerships Manager provides operational and administrative support for the Partnerships team while coordinating the day-to-day operations and implementation of Feeding San Diego Programs. This position ensures an excellent experience externally for partners and internally with Feeding San Diego staff who support the mission of Feeding San Diego. Imperative to this role is a positive attitude, strong interpersonal communication skills, act as a role model to others on the team, and interaction with individuals from various backgrounds. In addition, the Assistant Neighborhood Partnerships Manager may be required to complete other tasks as assigned by the Neighborhood Partnerships Manager in support of Feeding San Diego’s mission.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities are those considered to be essential but do not represent all the job functions that may be required to be performed by this position.  Other comparable duties and responsibilities may be assigned as needed.  Occasional evening or weekend work is required as a condition of employment.

Partnership Engagement (30%)

• Attend weekly cross-functional Food Flow meetings and speak on behalf of the team if the assigned Coordinator is unable to attend
• Attend bi-monthly cross-functional Relationship Flow meetings on behalf of the team if the assigned Coordinator is unable to attend
• Representing FSD to community groups and the public through active participation at meetings and involvement in events throughout the community
• Attend monthly food safety committee meetings
• Complete site visits in each region once a month with regional Partnership Coordinators
• Collaborate with Feeding America Director of Member Engagement and Department of Environmental Health for subject matter expert advice, as required
• Assist/attend the Agency Advisory Council in the absence of FSD liaison
• Other duties as assigned

Partnership Logistics (30%)

• Create and maintain standard operating procedures as needed
• Routinely review agency Salesforce accounts for compliance to ensure Feeding America guidelines are upheld
• Oversee the assigned Coordinator sending out food recall emails to agency partners on receipt of notifications
• Screen prospective partners and support them through the onboarding process
• Maintain Ceres database related to agency partner status with AE3 team lead
• Update Agency Partner Portal on Feeding San Diego’s website as needed
• Update Agency Handbook with Manager on an annual basis in January
• Send Partnership Coordinators Monthly Accounts Receivables report with appropriate action items under the guidance of the Finance department
• Create and send monthly and quarterly surveys to agency partners
• Oversee agency partners are meeting required grant expectations/contracts with their respective coordinators
• Other duties as assigned

Partnership Management (40%)

• Lead monthly compliance meetings for Partnership Coordinators
• Lead bi-weekly status calls with individual Partnership Coordinators in the Managers’ absence
• Lead weekly team meeting on behalf of the Neighborhood Partnerships Manager (if unable) to attend
• Train and onboard new Partnership Coordinators
• Support Partnership Coordinators for Agency Express (AE3) platform usage with AE3 team leader
• Problem-solved with Partnership Coordinators when issues or concerns arise with partner agencies
• Support Partnership Coordinators with logistics and details for planning and executing special events put on by partners when approved
• Assist the Manager in planning any Agency Partner events throughout the year
• Establish and maintain exemplary interactions with partners, donors, and coworkers
• Encourage and plan quarterly team bonding activities with the Manager
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