Technical Sales Specialist - Northeast - Johnson & Johnson MedTech - Surgery - Monarch

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

MedTech Sales

Job Sub Function:

Technical Sales - MedTech (Commission)

Job Category:

Professional

All Job Posting Locations:

Cleveland, Ohio, United States, New York, New York, United States, North Brunswick, New Jersey, United States, Philadelphia, Pennsylvania, United States

Job Description:

About Surgery

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Core Job Responsibilities: 

• Troubleshoot clinical and technical issues promptly, employing best practices to maintain product uptime and operational effectiveness.
• Collaborate with Regional Sales Managers and Account Managers to strategize and implement sales plans that align with organizational goals and stimulate significant growth.
• Seek, analyze, and act on customer feedback, liaising with engineering and research teams to drive product improvements and market fit.
• Offer rapid, knowledgeable responses to customer technical inquiries, showcasing problem-solving abilities and in-depth product expertise.
• Support capital sales efforts with technical and clinical expertise, assisting in evaluations, stakeholder engagement, and strategic positioning.
• Lead system demos and test drives, serving as the technical expert to showcase product differentiation and drive capital opportunities
• Work closely with cross-functional teams, including Professional Education, Customer Success, and Clinical Engineering, to foster client satisfaction and encourage repeat business.
• Lead efforts to promote adoption of our procedures and technologies within designated accounts, contributing to sales and market penetration.
• Ensure customer feedback is quickly and accurately communicated to the appropriate internal teams, expediting resolutions.
• Serve as a subject matter expert, aiding team members in reducing customer escalations and contributing to cost containment through expert guidance.
• Remain informed of industry advancements, evidencing a commitment to continuous professional development and market leadership.

Education:

• Bachelor’s degree in engineering, Robotics, or a related domain preferred.

Preferred

• Higher education credentials.
• Hands-on experience in bronchoscopy/endoscopy procedures or similar activities.

Experience and Skills:

Required:

• Minimum 4+ years experience in Medtech, healthcare sales or technical roles. 
• Demonstrated experience in medical technology, healthcare sales, or technical roles, with a focus on robotics and medical devices.
•  Proficiency in the understanding of robotics, human physiology, and medical equipment, with the ability to apply this knowledge in a sales context.
•  Excellent communication and presentation skills, capable of explaining complex technical information in an easily understandable format.
• Strong negotiation skills and business acumen, with a proven track record in a competitive sales environment.
• Flexibility for extensive travel to meet with clients and attend industry events.

 

 

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colo