General Manager

General Manager

The General Manager is someone who is passionate about Jersey Mike’s Subs and upholding the brand’s culture and standards. They have shown leadership skills and a strong work ethic. The General Manager understands that customer satisfaction always takes priority and understands efficient restaurant operations make it possible. They are an experienced leader with a goal to become the best operator possible.

Responsibilities 

·       Identify and delegate responsibilities to management team and staff to ensure objectives are met and excellent service is consistently achieved 

·       Oversee the implementation any company policies and procedures  

·       Provide direction to management team, and staff to achieve restaurant goals 

·       Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement 

·       Provide coaching and feedback to employees and assess performance on and ongoing basis 

·       Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations 

·       Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness 

·       Consistently monitor product and labor costs to remain within goals 

·       Train and coach staff on customer services principles and practices 

·       Follow KRG’s and Jersey Mike’s Subs policies and procedures, including those for cash handing and safety/security 

·       Implement new marketing promotions

·       Conducting staff and weekly meetings 

·       Identify employee weaknesses and retrain as necessary 

·       Efficient in administrative duties: Weekly paperwork, crunch time inventory, product ordering, marketing, scheduling and labor

Requirements & Skills

·       Restaurant management experience preferred

·       Strong interpersonal relations, communication and organizational skills, leadership, supervisory skills, dependability, maturity

·       Reliable Transportation

·       Must be able to work nights and weekends

·       Extremely Professional Appearance

·       Ability to work in a fast paced, ever-changing environment

·       Takes the initiative

·       Excellent time management skills

·       Ability to handle multiple tasks Demonstrated ability to creatively organize and expand business opportunities

·       Desire to take ownership and increase weekly sales

·       50+ hour work week

·       Meet Labor goals (determined by store sales)

·       Meet Food Cost Goals (determined by store sales)

·       Be involved in local community

Job Type: Full Time 

Required Education

·      High school or equivalent

Required licenses or certifications:

·       Valid Driver's License

·       Food Handlers Certification 

Compensation

·     Hourly

·   Quarterly bonus