Account Director, Medical Affairs

Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.

Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?

Real Chemistry is looking for an Account Director to join our growing Medical Communications team!

The Account Director for the Scientific and Medical Affairs team serves as the primary client contact, leading client relationships of ~$2M, providing strategic counsel, and overseeing the successful execution of projects. You will ensure high-quality deliverables, proactively identify opportunities for account growth, and manage internal teams effectively.

This is a hybrid role is based in any of our US offices, including New York City, Boston, Indianapolis or Chicago.

What You’ll Do:

• Act as day-to-day lead client partner for medical affairs and publication workstreams, acting as a trusted advisor and strategic partner.

• Provide senior-level counsel on key projects, ensuring alignment with client objectives and industry best practices.

• Oversee account operations, ensuring seamless execution of deliverables, proactive issue resolution, and effective communication of project updates.

• Drive strategic planning and growth opportunities, identifying areas for program evolution and expansion.

• Ensure financial stewardship, including budget oversight, forecasting, and profitability management.

• Mentor and develop team members, fostering a collaborative, high-performing environment.

• Stay current on industry trends, regulatory updates, and competitive activities to inform client strategies.

• Support new business development efforts, contributing to pitches, proposals, and overall business growth initiatives.

This position is a perfect fit for you if:  

• ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.  

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.  

• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.  

• You are highly organized self-starter, able to work independently and under tight deadlines.  

What you should have:

• 6+ years of experience in medical affairs and ideally publications, in an agency setting.

• Proven leadership skills, with experience managing client relationships and internal teams.

• Strong strategic thinking and problem-solving abilities, with a track record of driving account growth.

• Exceptional communication and presentation skills, with the ability to influence and engage stakeholders at all levels.

• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.

• Proficiency in financial management, including budget tracking and forecasting.

• Experience with Advisory boards, investigator meetings, and meeting management.

• Veeva management expertise (preferred but not required).

• Bachelor’s degree or equivalent work experience required.

Pay Range: $110,000.00-$130,000.00

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify thi