Jobs and Careers
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Personal Lines Customer Service Representative
Brown & Brown InsuranceUnited Statesfull_timeVerifiedPosted 9 Oct 2024
About the role
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
The Personal Lines Customer Service Representative role in Merdian, ID is a role that will service inbound calls and emails, process endorsement requests, quote new and renewal business with multiple carriers, and make coverage recommendations.
How You Will Contribute
Service inbound calls, emails and daily tasks
Process endorsement requests
Quote new and/or renewal business with multiple carriers to find best value for clients
Make coverage recommendations to customers and cross-sell and upsell when necessary
Perform all clerical duties related to customer support
Maintain a concern for timeliness and completeness when interacting with clients and carrier personnel to minimize the potential for errors and omissions claims
Utilizing an electronic filing manager to maintain company compliance
Attend training sessions, and courses to maintain up-to-date skills
Skills & Experience to Be Successful
High school diploma or equivalent, required
6 months to 2 years of experience, required
Property & Casualty License, preferred
Proficiency in Microsoft Office 365, required
Exceptional customer service and interpersonal skills, required
Experience with Agency Management Software, preferred
Demonstrates strong written and verbal communication skills
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services;
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
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