Talent & People Services Coordinator

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. 

Position Overview:

The Talent & People Coordinator plays a key role in supporting the People organization by providing reliable operational, administrative, and project support. This role ensures HRBP processes run smoothly, supports employee lifecycle coordination, and maintains accurate employee data and documentation. The Coordinator also contributes to talent programs by preparing materials, coordinating logistics, and supporting communication across teams. In addition, this role helps improve workflows, maintains shared resources, and supports planning for meetings, programs, and team events. Through consistent partnership and strong execution, the Talent & People Coordinator helps create a seamless, organized, and effective experience across the People team.

Job Qualifications:

• 1–3 years of HR coordination, talent support, or administrative experience (HR or People team preferred).

• Strong organizational and project coordination skills.

• High attention to detail and ability to manage multiple priorities.

• Strong PowerPoint (and/or Google) and content-creation skills (slide design, formatting, messaging).

• Strong communication skills, both written and verbal.

• Proficiency in Microsoft Office and/or Google Workspace; familiarity with HRIS tools.

Preferred Qualifications:

• Experience supporting HRBPs or Talent/L&D teams.

• Comfortable handling confidential information.

• Light design skills (Canva, Adobe Express, etc.) are a plus.

• Interest in building a long-term career in HR/Talent.

Location Requirement: 
This role is located in Tempe, Arizona. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days.

Key Result Areas (KRAs):

HRBP Operations & Administrative Support

• Ensure smooth, accurate, and timely execution of HRBP processes across Field and Corporate functions

• Serve as the primary coordinator for HRBP administrative and operational tasks.

• Support employee lifecycle processes including onboarding, offboarding, data changes, and paperwork tracking.

• Address escalated issues that arise during the pre-hire process and coordinate resolutions.

• Assist in managing employee relations documentation, meeting scheduling, and follow-up tasks.

• Maintain our team's HROC ticket inbox and act as the point of contact for second-tier HR-related issues.

• Maintain accuracy of employee data in HR systems and track key HR metrics.

• Support compliance tasks, audits, and policy updates as requested.

• Organize and maintain file structures, templates, and shared knowledge libraries.

Talent Program & Content Support

• Strengthen talent programs and leadership development through high-quality content, coordination, and communication.

• Partner with the Talent Management Leader to create and refine presentations, training materials, and talent program content.

• Support creation of communication materials, internal campaigns, and templates for People initiatives.

• Coordinate logistics for talent programs (calibration sessions, leadership programs, engagement surveys, etc.).

• Help project-manage deliverables and timelines for talent initiatives.

• Prepare reports, dashboards, and trackers to support business reviews and talent discussions.

Process Improvement & Workflow Enablement

• Improve the efficiency, clarity, and consistency of People team workflows and documentation.

• Use critical thinking to identify and develop process improvements.

• Support organization changes, job description updates, and workflow documentation.

• Maintain and update templates, tools, and shared process documents for the People Team.

• Prepare and streamline tracking mechanisms, spreadsheets, and tools that support operational effic