Jobs and Careers

Property Management Assistant

UKRemotefull_timeVerifiedPosted 28 Sept 2024

About the role

This is a remote position.

Client Overview:

Join a thriving UK-based lettings and property management company at the forefront of digital transformation. This established firm, located just outside London, specializes in long-term rentals and comprehensive property management services. With a growing team and a commitment to leveraging cutting-edge technology, they’re revolutionizing the property sector through innovative solutions and unparalleled customer service.

Job Description:

As a Property Management Assistant, you’ll be integral to our client’s mission of streamlining property management processes and enhancing tenant experiences. This role offers a unique opportunity to immerse yourself in the dynamic UK property market while contributing to the company’s digital evolution. You’ll handle a diverse range of administrative tasks, from managing tenant inquiries to preparing property listings, all while utilizing state-of-the-art property management software. Your attention to detail and organizational prowess will be crucial in maintaining the high standards that set our client apart in the competitive lettings landscape.

Job Highlights:

• 39.5 hours per week
• Permanent work from home
• Monday to Thursday, 8:30am to 5:30pm London, UK time (4:30pm to 1:30am Manila time), 8 hours per day with 1 hour unpaid break
• Friday, 8:30am to 5:00pm London, UK time (4:30pm to 1:00am Manila time), 7.5 hours with 1 hour unpaid break

Responsibilities:

• Craft compelling property advertisements to attract quality tenants
• Manage tenant communications, ensuring prompt and professional responses
• Support the leasing process by preparing rental agreements and conducting thorough background checks
• Perform comprehensive due diligence on prospective tenants, including referencing and credit assessments
• Maintain meticulous property records and documentation
• Assist with financial tasks such as rent collection and invoice processing
• Collaborate with team members to ensure seamless property management operations
• Generate and process various administrative documents related to property lettings
• Contribute to the company’s ongoing digital transformation initiatives
• Adapt to and master new software systems, including an upcoming transition to Salesforce CRM

Requirements

• Excellent written and verbal communication skills in English
• Sharp attention to detail and strong organizational abilities
• Proficiency in property management software and general office applications
• Self-motivated with the ability to manage multiple tasks efficiently
• Customer-centric mindset with a passion for delivering exceptional service
• Basic understanding of UK property rental processes (preferred)
• Previous experience in administrative roles, ideally within the property sector
• Adaptability to work in a remote environment using secure IT systems
• Commitment to maintaining strict confidentiality with sensitive information
• Enthusiasm for learning and contributing to digital transformation projects
• Flexibility to align with UK business hours